Delivery Driver Customer Support
Resume:
Michael Thomas
Michael Thomas
adyive@r.postjobfree.com
Hixson, TN 37343
Willing to relocate anywhere
Authorized to work in the US for any employer
Summary
A professional field technician with proven experience in technical and customer support service; has vast knowledge in application system programming, diagnosis and development; can render work beyond office hours and can manage time wisely; results-oriented and passionate; with a driven spirit and optimism.
A professional field technician with proven experience in technical and customer support service; has vast knowledge in application system programming, diagnosis and development; can render work beyond office hours and can manage time wisely; results-oriented and passionate; with a driven spirit and optimism.
Work experience
Owner/Operator
Owner/Operator
Handyman Michael Thomas - Chattanooga, TN
January 2020 to Present
conducts basic maintenance on various businesses or homes. Their main duties include repairing plumbing systems, fixing company equipment or tools and testing various company or home appliances to ensure they work properly.
Mechanical Assembler
Mechanical Assembler
Aztec Industries Inc - Chattanooga, TN
June 2022 to March 2023
able to perform heavy-duty mechanical, hydraulic, or electrical work involving primarily the assembling of heavy equipment. Will work with a high attention to safety processes and procedures, read and follow all engineering drawings, production procedures, and work orders to meet production standards and quality expectations.
Lead Field Service Technician
Lead Field Service Technician
Lumenos Technologies Inc - Chattanooga, TN
July 2012 to July 2016
My job title was lead tech, training tech, and project tech.
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Small wrecker assembler
Small wrecker assembler
Miller Industries - Chattanooga, TN
November 2015 to February 2016
I had to fabricate and assemble tow trucks that kept up with daily quotas. I also worked as a painter/ prep.
Assembler
Assembler
Volkswagen - Chattanooga, TN
May 2011 to July 2012
I worked at Volkswagen of Chattanooga as an assembler. Keeping up with fast paced industry also had to keep area clean to 5s compliance.
Education
Associate's degree in Business Management
Associate's degree in Business Management
Chattanooga State Community College - Chattanooga, TN
August 2007 to July 2009
Collision Repair Certification in Collision Repair
Collision Repair Certification in Collision Repair
Chattanooga State Community College - Chattanooga, TN
July 2007 to August 2008
High school diploma in Auto Body
High school diploma in Auto Body
Sequoyah High School - Soddy-Daisy, TN
August 2004 to May 2006
Commercial driver's licenses
Your commercial driver's licenses will appear here
Skills
Schematics
Schematics - 5 years
CCTV
CCTV - 4 years
Blueprint Reading
Blueprint Reading - 4 years
Active Directory
Active Directory
5S
5S - 5 years
Operating Systems
Operating Systems
Help Desk
Help Desk
Welding
Welding
Equipment Repair
Equipment Repair - 4 years
Assembly
Assembly - 4 years
Heavy Equipment
Heavy Equipment - 4 years
Project Management
Project Management - 4 years
Troubleshooting
Troubleshooting - 4 years
WAN
WAN
Microsoft Windows
Microsoft Windows - 5 years
Network Support
Network Support - 5 years
DHCP
DHCP
Ethernet
Ethernet - 4 years
Power tools
Power tools - 10+ years
VoIP
VoIP
LAN
LAN
TCP/IP
TCP/IP
Telecommunications
Telecommunications - 4 years
Mechanical knowledge
Mechanical knowledge - 4 years
Data/Network Installation, troubleshooting & repair
Data/Network Installation, troubleshooting & repair - 4 years
Hydraulics
Hydraulics - 2 years
VPN
VPN
Manufacturing
Manufacturing - 4 years
Cabling
Cabling - 4 years
Low Voltage
Low Voltage - 4 years
Network Firewalls
Network Firewalls
Do you want to add any of these skills?
Certifications and licenses
Collision Repair
Collision Repair
July 2008 to Present
Assessments
Work style: Reliability
Work style: Reliability - PROFICIENT
June 2022
View full score report
Work motivation
Work motivation - PROFICIENT
June 2022
View full score report
Attention to detail
Attention to detail - PROFICIENT
June 2022
View full score report
Sales skills
Sales skills - PROFICIENT
June 2022
View full score report
Mechanical knowledge
Mechanical knowledge - PROFICIENT
June 2022
View full score report
Basic maintenance and repair
Basic maintenance and repair - PROFICIENT
June 2022
View full score report
Security guard skills
Security guard skills - PROFICIENT
April 2023
View full score report
Delivery driver
Delivery driver - PROFICIENT
July 2023
View full score report
Contact this candidate