Sales Representative Air Force

Ryan R. Dreher

**** ***** ** ~ Bismarck, ND *****

701-***-**** ~ adyiui@r.postjobfree.com

WORK HISTORY

IT Coordinator, North Dakota Department of Health, 2013-Present

·Responsible for the Bioterrorism Wide Area Network (BTWAN) which provides a redundant circuit to hospitals throughout the state in the case of an emergency. Provide user support for personnel within the Emergency and Response Section and Local Public Health’s. Provide maintenance and support for over 500 PC’s, Tablet’s, and phones, as well as keeping an updated inventory list. Serve as field site commander and tactical communications in the event of a response.

Flight Operations NCO, North Dakota National Guard, 2005-2017

·Brief passengers on safety regulations, procedures and the flight plan; brief the pilots on the passenger manifest, flight plan, weather and future flight requests; file all completed missions and manage the fuel program; insure that all members are up-to-date on administrative actions. Selected to be a member of the Joint Incident Site Communications Capability (JISCC) team. This is a survivable communications system that will provide IP phone, internet, video teleconference, and radio communications, via satellite to military, local, state, and federal officials in the event of a disaster.

Retail Sales Representative, CellularOne, 2004-2006

·Work with customers to select the right phone, rate plan and features; handled customer complaints, everything from billing problems to equipment failure.

Security Officer, North Dakota National Guard, 2003-2004

·Provide security for National Guard facilities.

Network Technician/Consultant, MicroFrontiers.Com, 2002-2003 ·Network administrator for 8 clients, successfully installed three Small Business servers, maintained all servers and hardware with minimal down time. Suggested required needed and researched best possible price. Managed network security to include virus protection.

Network Administrator, West River Health Services, 2002

·Network and Security Administrator for a network of health clinics based out of Hettinger, ND. Network includes main clinic and four satellites connected via net hoppers with over 50 PC clients and 40 dumb terminals for Meditech. Successfully maintained NT 4.0 server, including 24-hour support through on call paging system. Maintained all PCs including upgrades, and Help Desk Support for all LAN/WAN users while minimizing productivity interruption. Managed network security including virus protection using Symantec products. Installed a server upgrade to Windows 2000, and the implementation of an exchange server to allow for in house control of our external email. Completed upkeep of in-house telephone and voicemail system.

Communications Computer Operator, United States Air Force, 1994- 2001

·1999-2001 Enterprise Testbed Analyst. Integrated the Strategic Command Testbed into a centralized location. Configured networks using Windows NT 4 servers. Installed three complete networks, all having a PDC, BDC, DNS, DHCP, WINS, Exchange, and File Servers, with between five to ten clients. Two networks included Sun Solaris clients. The networks are used for testing all new hardware and software before implementation onto the Strategic Commands operational systems, saving the command downtime and money. Served as equipment custodian for the Enterprise Operations, effectively managing an inventory of over 500 pieces of equipment.

·1997-1999 OpenVMS System Administrator for the Command Center Processing and Display System-Replacement (CCPDS-R) running on VAX 6500’s and 4300’s. Participated as part of a select six-person team of highly trained VMS System Administrators for Stratcom’s only real-time 24/7 early missile warning system. Advised programmers to ensure operation system efficiency before live system delivery. Ensured system integrity check for the Y2K bug. Prepared and submitted reports for the Commander in Chief to review.

·1994-1997 Missile Warning Systems Operator responsible for system integrity on Unisys 2200 mainframe and a replacement VAX VMS system, both systems were real-time used for early missile warning. Appointed as the section security manager, and an assistant supervisor, to include shift scheduling and agenda programming.

COMPUTER SKILLS

·Windows AD Administrator

·Solaris 7 and 8 Administrator

·Virtual Memory System Administrator

·Build and maintain personal computers

·Skilled in Microsoft Office Programs

LICENSES & CERTIFICATES

·2008 Leadership Development Course

·2001 Windows NT 4.0 security training

·2000 Airman Leadership School

·1998 OpenVMS Performance & Tuning from Bernstein & Associates, Inc.

·1998 Networking prefix added to Air Force Specialty Code

·1997 Journeyman Certificate in Communications Computer Operations from US Air Force

·Current Secret clearance

SUMMARY

·20+ years experience working on a variety of operating systems, including hardware familiarity.

·15+ years experience in work scheduling and supervising.

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