Front Desk Customer Service

RACHEL VERA

*** *********** ***. ****#***. • PERTH AMBOY, NJ 08861

732-***-**** • ***********@*****.***

PROFILE

Bilingual (English/Spanish) medical receptionist with outstanding communication and customer service skills, seeking to obtain a position with a company that allow for growth and advancement and to utilize my extensive computer skills and patient service.

EDUCATION

Middlesex County College Vocational School, Perth Amboy, NJ A Self through Microsoft software- Medisoft Program High School Diploma, Puerto Rico

QUALIFICATIONS SUMMARY

• Excellent communication and telephone etiquette

• Extensive computer knowledge of Microsoft word

• HIPAA/OSHA trained

• EMR & NJIIS trained

• Able to work under pressure and adapt easily.

WORK EXPERIENCE

Regional Cancer Care Association March 2020 – Present Front Desk Receptionist

• Handle front desk responsibilities including scheduling daily specimen pick-ups with different laboratories, scheduling appointments, and answering phone calls

• Greeting visitors, helping them navigate through the office

• Help to stock the rooms and room turnover

• Verify insurance and co-payment collections.

Rutgers Robert Wood Johnson Medical Group Sept2019-Nov 2019 OB/GYN Dept

• Responsible for front desk duties including answering phones and scheduling of appointments.

• Trained new staff members.

Garden State Gastroenterology May 2015-Sept 2019

Medical Receptionist

• Responsible for front desk duties including answering phones and scheduling of appointments.

• Assisted in translation between patient and provider.

• Data Entry/scanning and other office duties.

References available upon request.

Contact this candidate