ALEXIS PEREZ

Colton CA, ***** 562-***-**** adyirw@r.postjobfree.com

Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills

Skills

Critical thinking

Customer care

Attention to detail

Organization and time management

Dependable and responsible

Adaptable and flexible

Client satisfaction

Teamwork and collaboration

Effective customer communication

Experience

Sally Beauty – Colton, CA

Beauty advisor - 05/2021 – 02/2022

Organized racks and shelves to maintain store’s visual appeal, engage customers, and promote specific merchandise.

Provided positive first impressions to welcome existing, new, and potential customers.

Helped customers locate products and checked store system for merchandise at other sites.

Answered customer questions regarding sizing accessories and proper care for merchandise.

Engage with customers to effectively build rapport and lasting relationships.

Prepared merchandise for a sales floor by pricing or tagging.

Solve customer challenges by offering relevant products and services.

Increase sales by offering advice on purchases and promoting additional products.

Processed product returns and assisted customers with other selections.

Trained and developed new hires in company processes product knowledge customer service and selling techniques.

Loaded and unloaded merchandise using ladder and pallet Jack.

Prepared Large cash deposits with zero discrepancies.

Bakers Drive Thru - Colton, CA

Team member - 05/2021 - 10/2021

Complied with health and safety codes to protect staff and customers.

Packaged and labeled baked goods with accurate descriptions and ingredients.

Resolved customer concerns with positive approach and constructive strategies.

Cleaned and maintained kitchen equipment and stove.

Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

Education

High School Diploma / 2019

Paramount High School – Paramount, CA