Customer Service Data Entry
Resume:
Lily Monreal
Phlebotomist
To obtain a medical professional position where training skills and
experience will be performed effectively to provide patient care and safety. Highly familiar with bilingual medical terminology. Hardworking employee with great customer service, multitasking and time management devoted to give every customer a positive experience. 1515 Sabine Pass
Mesquite,TX 75150
*************@*****.***
EXPERIENCE
CSL Plasma, Dallas,TX—Phlebotomist
September 2022 - June 2023
● Performed phlebotomy (venipuncture) and monitoring donors throughout the donation process.
● Determined donor suitability prior to plasma donation
● Performed fingersticks on donors, vitals signs, alert nurse of irregular results, fast reaction to an emergency
● Used customer service skills, data entry
● Collect blood samples for PT (protein samples) and red tops, using vacutainer tubes, tourniquets, and straight needle Victoria’s Secret, Mesquite,TX — PINK sales associate August 2018 - December 2022
● Trained new team members in cash register operation, stock procedures and customer services
● Helped customers find specific products, answered questions offered product advice
● Inventory, organization, shipment processing, and maintaining the quality of all products
● Answered incoming telephone calls to provide store, products and service information
● Built and maintained relationships with peers and upper management to drive team success.
EDUCATION
Poteet High School, Mesquite— Diploma
August 2015 - May 2019
Texas School of Phlebotomy, Irving,TX— Certificate April 2022 - MONTH 2022
SKILLS
Customer relationship
management
Venipuncture
Data Entry
Patient communication
Fluent: English and Spanish
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