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Customer Service Office Manager

Location:
Dickson, TN
Salary:
55.000
Posted:
July 25, 2023

Contact this candidate

Resume:

Loretta Dunn-Hall

White Bluff, TN *****

adyiqi@r.postjobfree.com

+1-931-***-****

Authorized to work in the US for any employer

Work Experience

Dispatch Supervisor

Beach Oil Company - Clarksville, TN

September 2022 to Present

Dispatch 4 Tanker Drivers and

3 Bobtail Drivers for fuel.

Restaurant Manager

Big Bad Breakfast - Nashville, TN

August 2019 to June 2022

Managed FOH Servers

Dispatcher/Office Manager

JOHN HAMS TRUCKING COMPANY - Cedar Hill, TN

December 2009 to December 2010

• Responsible for dispatching dump trucks, filing field tickets and managing daily driver paperwork.

• Supported payroll functions by accurately handling checks and cash.

• Provided exceptional customer support by quickly resolving customer service issues and order for fill dirt as well as ensuring drivers were contacted by 6am daily. Traffic Supervisor/Safety Manager

TRIMAC TRANSPORTATION - Nashville, TN

October 2005 to July 2008

• Dispatched ten chemical tankers on daily basis while coordinating with CSX on chemical shipment arrivals into Nashville.

• Coordinated delivery times with Dow Chemicals and Dupont.

• Provided general administrative support by generating computerized tickets and filing daily PMS, driver logs and related office documentation.

Office Manager

D&L DIELSEL REPAIR - Cumberland Furnace, TN

January 1998 to October 2005

• Managed daily office functions for busy repair shop.

• Addressed customer inquiries via phone, email and in person, providing regular updates on trucking issues.

• Managed accounts receivable, handled cash and checks and made deposits. Dispatcher/Assistant Sales Manager

AAA DISPOSAL - Nashville, TN

January 1997 to December 1997

• Managed telephonic orders from customers needing temporary construction debris containers or permanent dumpsters at job sites.

• Dispatched fourteen drivers daily in Nashville and surrounding areas, covering a 75-mie radius.

• Collaborated with sales team in scheduling delivery of containers and preparing sales proposals. Dispatcher

FLEET/BMI TRANSPORTATION - Nashville, TN

April 1994 to January 1996

• Processed orders for gasoline and diesel fuel for trucking companies and retail store locations.

• Assigned processed orders to 23 drivers and managed driver log books.

• Provided general office support, including records management, typing, filing, and receptionist duties. Dispatcher

AAA AUTO CLUB SOUTH - Nashville, TN

November 1993 to April 1994

• Responded to phone inquiries from AAA Auto Club South members throughout Georgia and Tennessee.

• Identified motorist locations and coordinated wrecker service for vehicle recovery. Dispatcher

AM-STAN TRUCKING - Clarksville, TN

February 1993 to August 1993

• Handled customer service orders for delivery of inter and intra-state freight.

• Partnered with customers and representatives of Trane Company in scheduling delivery of roof top air conditioners.

• Prepared payroll and trip leases.

Education

High school diploma in General Studies

Montgomery Central High School

Skills

• Flatbed

• Customer service

• Dispatching

• Construction

• Customer support

• Shipping & receiving

• Tanker

• Office manager experience

• Freight

• Front desk

• Payroll

• Sales

• Sales management

• Organizational skills

• Accounts receivable

• Administrative experience

• Typing

• Records management

• Supervising experience

• Driving

• Filing

• Operations management

• Serving

• Restaurant experience

Certifications and Licenses

TABC Certified



Contact this candidate