Customer Service Representative

PERSONAL DATA

Name: Michael Odei Asante

Address: P.O.BOX 9630 Newark Delaware 19714

** ******* **** ***#**, Newark Delaware,19711

Telephone: 302-***-****

Email : **********@*****.***

PROFILE

Possess excellent interpersonal, analytical and organisational skills.

Excel at interfacing with others at all levels to ensure organisational goals are attained.

Outstanding communication, presentation and sales skills.

Excel within highly competitive environments where leadership skills are the keys to success.

Ability to achieve immediate and long-term goals and meet operational deadlines.

EDUCATION & QUALIFICATIONS

DATE INSTITUTION MAJOR AWARD

2012 Columbus State Comm, College Aviation Engineering Technology Associate Degree

2003-2006 Somanya Sec,Tech School Auto Engineering Diplomas

2006-2006 Airline Ticketing School Aviation Airline (IATA) Certificate

EMPLOYMENT PROFIL

UPS Liberty International Airport-(Present)

Menzies Aviation Liberty International Airport-(Present)

Job Duties;; RAMP AGENT.

FedEx Philadelphia International Airport –(March 2018-March 2019)

Job Duties;; RAMP AGENT.

Menzies Aviation Philadelphia International Airport-(April 2017)

Job Duties;; FUEL RAMP.

Newark Liberty International Airport; 3 Brewster Road, Newark, NJ

Job Duties; Baggage Scanning/Ramp Agent.

Integrity Staffing/Amazon; 301 Blair Ave, NJ

Mars Pet Care Warehouse: (Columbus, Ohio) August 2011 to March 2012

Job Duties: Warehouse Assembly worker

Products assembly, packaging storage and scanning.

United Nation/Movcon Airline;(Accra, Ghana)

Job Duties; Customer Service Representative.

North America Airline: (Accra, Ghana) December 2006 to June 2008

Job Duties: Customer Service Representative

Ticketing, reservation, handle customers complaint, Check and assign baggage based on destination.

Tata Beverages Company: (Accra, Ghana) August 2003 to July 2006

Job Duties: Maintenance Technician

Responsibilities: Make sure the machines at the warehouse are operating at their optimum level. (Check oil level, millage, maintenance due date, tire usage of the trucks)

Stop and repair machines as needed.

REFERENCES

Vicky:

Supervisor at Mars PetCare

5115 Fisher Road

Columbus,Oh 43228

Tel: 614-***-****

Newark Liberty International Airport

3 Brewster Road, Newark Nj.

Contact this candidate