RYAN RAMOS Toronto, ON

adyikl@r.postjobfree.com 647-***-****

SUMMARY OF HIGHLIGHTS AND SKILLS

A customer-oriented individual with experience in retail sales, stock management, processing, shipping, and receiving.

Proficient in point-of-sale (POS) systems, cash handling, and credit transactions.

Excellent customer service and interpersonal skills including strong verbal and written communication.

Demonstrated time management and organizational skills, quickly adapting to company procedures, policies, and product information.

Excels in both individual and collaborative environments.

Proficient with MS Office- Word, Excel, PowerPoint and Adobe Photoshop, Illustrator, InDesign.

WORK EXPERIENCE

Winners July 2018 – June 2023

Sales Associate Toronto, ON

Increased company sales by 25% and achieved 95% customer satisfaction through exceptional service, merchandising expertise, and personalized recommendations.

Organized improved sales floor effectiveness through strategic stock management procedures, ensuring timely replenishment, and following merchandising guidelines.

Implemented 40+ transactions per hour as cashier with precision, ensuring secure payments, exchanges, and returns through adherence to rigorous security practices.

Instructed and trained peers, providing guidance on store procedures, managing break schedules, and performing cash audits in the office.

Burger Shack May 2015 – Sep 2017

Prep / Chef / Cashier Toronto, ON

Efficiently processed 60 daily orders on average, resulting in high customer satisfaction and positive feedback.

Ensured customer satisfaction by preparing high-quality food with analyzed detail and adhering to safety and hygiene guidelines.

Created cost savings by efficiently managing ingredient supplies and reducing waste.

Rogers TV Sep 2014 – Jan 2015

Mobile TV Production Assistant Toronto, ON

Assisted with delivering footage by operating filming equipment, resulting in visually captivating broadcast that garnered a 20% increase in viewership.

Communicated with peers to create engaging video elements for live televised events, enhancing the overall viewer experience.

Improved efficiency and cost-effectiveness by assisting with equipment setup, tear down, and maintenance, ensuring safety guidelines were followed.

Bruzer Sportsgear Ltd May 2014 – August 2014

Graphic Designer Toronto, ON

Contributed to company growth and profitability by providing high-quality prints on clothing products.

Designed over 200+ custom graphic art images using Adobe Photoshop, Illustrator, and InDesign, meeting client needs and exceeding quality standards.

Managed client communication, ensuring timely delivery, meeting deadlines, and maintaining a high level of customer satisfaction.

EDUCATION

Bachelor of Commerce in Financial Services, George Brown College Toronto, ON Expected Graduation: April 2024

Relevant courses: Business Communications, Financial Mathematics, Investments, Accounting, Quantitative Methods, International Finance, Estate Planning.

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