TAI DUONG MINH (KAI)
I want to become a Full Stack Developer in the near future
With curiosity and eagerness to learn, along with passion, I believe that I will achieve that goal soon.
********.***@*****.***
linkedin.com/in/kai-duong
Experiences
Technical Support (Customer Success)
INSIGHTS
- Provide customers with live support services via live chat, email 12 hours/day with maximum satisfaction
- Create and update product feature documents
- Handling problems encountered by customers when using the product (answers, guides, fixes bugs)
- Fix UI bugs on customer's store by HTML, CSS, liquid code, javascript. 04 / 2022 - Present
Java developer
FREELANCER - OUTSOURCING
- (Outsource) Building projects on advertising and promotion campaigns for customers by Java Servlet, Tomcat, JSP, Javascript
- Building sales websites and product introduction websites, introducing companies website for clients (Spring boot, React, Tailwindcs, Javascript, MySQL, etc)
- Build simple applications in Java (Kotlin) according to customer requirements 07 / 2021 - Present
Skills - Tools
- Java core, Spring boot 3, SQL, Api, Spring security
- IntelliJ, Eclipse, Android studio
Back - end
- Html, Css, Tailwindcss, Javascript, React, Api
- VS code, Postman
Front - end
Languages - English, Chinese, Vietnamese
- Customer support, IT Technical support, IT network staff
- 2D design
- Adobe (Photoshop, llustrator, Lightroom)
Others
IT Technical Support
MOBILE WORLD COMPANY
- Direct customer support on product usage issues, troubleshooting device errors and software problems
02/2016 - 10/2018