Customer Service Full Time

PAMELA KENWOOD

** ********* ******, **********, ** 08016 609-***-**** *************@*******.***

CAREER OBJECTIVE

Business professional looking to utilize my welcoming demeaner, strong customer service skills, and hands-on approach to support the needs of a dynamic company SKILLS

• High level of proficiency with PC and Windows applications.

• Excellent organizational skills, attention to detail, and follow up skills.

• Excellent oral and written communication skills demonstrated by accurate, concise documentation.

• Self-sufficient.

• Extremely reliable.

• Technical competency.

• Excellent telephone etiquette.

• High level of interpersonal skills and the ability to negotiate diplomatically.

• Excellent customer service and responsiveness.

• Competent to work with confidential information.

• Capable to work independently.

• Ability to coordinate and implement multiple tasks simultaneously.

• Culturally appropriate behavior, which includes dignity and respect.

• Respectfully respond to individuals of diverse cultural and ethnic backgrounds.

• Skilled to identify problems and find effective solutions WORK HISTORY

Executive Director, Teaching Older Adults Digital Skills (DBA: TOADS) Burlington, NJ, 2021-Present Director of Marketing, JMR Associates (DBA: Destinta Theatres, LLC), New Windsor, NY, 2014-Nov. 2019 Teacher/Teacher Assistant, Dor-Lyn Preschool, Burlington, NJ, 2012-2014 Director of Marketing, Maxwell Systems, Inc. Norristown, PA, 1998-2004 EDUCATION

Nazareth College, Rochester, NY, Business Administration, Transferred to SUNY Albany in 1988. State University of New York at Albany, Albany, NY, Business Administration, 1988-1990.

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