R.M

Sr Business Analyst & Certified Scrum Master with extensive experience in Agile Methodology, Scrum processes, Sprint Planning, Story based Development and Project Management.

Experience in Software Development Life Cycle SDLC including Agile, Kanban, Trade Life Cycle, RUP and Waterfall through implementation and testing.

Experience in keeping team motivated and on track to achieve sprint goals, resolving bottle neck issues and publishing impediments to product owner stakeholders.

Working with Product Owners on artifacts like Backlog Grooming, Sprint Planning, Sprint Retrospective, Daily Stand-ups, etc.

Experience in Coordinating and managing code release by working in tandem with other teams.

Expertise in documenting and maintaining project files for the project scope, Business case, Risk Register, Issue Register, Change Control Register, Progress reports, etc.

Created current process and future process Flow Charts using MS Visio and IBM Blueworks.

Ability to co-ordinate effectively with development teams, business partners/stakeholders, end users, management, etc.

Deep understanding and capability in troubleshooting of the common issues faced during the development lifecycle including testing and final roll-out.

Expert in problem solving skills with the ability to think creatively and strategically about alternative solutions and opportunities.

Vast experience in work environment with a mix of onsite-offshore global delivery model.

Experience in reviewing and monitoring project progress, planning managing dependencies and risks, resource planning.

Sr. Business Analyst/Certified Scrum Master

Collabera (Citigroup-ICG Governance & Oversight Asset Services) Hybrid Mar 2022 – Mar 2023

Worked closely with stakeholders at all levels of the organization to help identify needed areas of improvement, possible risks and to help with ideas to strengthen processes and efficiencies.

Documenting business requirements via user stories from interviews, workshops, and or review of existing system documentation or software.

Solutions-driven, Certified Scrum Master and Sr. Business Analyst with more than 15+ combined years of experience managing large-scale traditional Scrum and Waterfall projects from initiation to completion. Well-versed in leveraging cross-functional IT, Agile, and QA Teams to complete project deliverables on time and within budget. Demonstrated success applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results. Innovative Sr Business Analyst and Project Manager esteemed for ability to conceive, plan, and manage major projects integrating business objectives with technological solutions to generate process improvements, competitive advantage, and bottom-line gains. Working experience in the financial and insurance industries with well-known firms such as PWC, Charles Schwab, Bank of America, Citi, and AIG. Superb communicator with an ability to leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

P: 1-407-***-****

E: adyign@r.postjobfree.com

A: Florida, US

Clearing impediments/blockers.

Led and facilitated scrum ceremonies.

Agile coaching.

Certified Scrum Master/Sr. Business Analyst

Pitisci & Associates (PWC) Hybrid Feb 2019 – Mar 2020

Led and facilitated scrum meetings, e.g., daily stand ups, sprint planning, sprint review, backlog grooming, monthly team meetings, increment planning and retrospectives.

Delivered results for large/complex/cross-functional project initiatives within established timeframes and quality measures.

Led and mentored the team in an agile manner through empowerment and support.

Aligned closely with the Product Owner(s) and key stakeholder(s) to ensure the Product Backlog is prioritized, maintained, and appropriately aligned with the overall goals and vision of the scrum team and business unit.

Worked closely with Business SME's, PO's, Developers, UI/UX Teams and Testers.

Worked on an Artificial Intelligence-Mobile App (G-Suite/Partner Affairs/Tax).

Worked on the Polaris Application-with integrations to Salesforce (CRM) and other applications.

Reviewed and created Test Cases.

Sr. Business Analyst & Scrum Master

OST (Citi Global-Enterprise Supply Chain), Fully Remote Dec 2014 – Feb 2019

Ability to communicate effectively with Senior Leadership and various Development Teams.

Facilitating Daily Stand Ups.

Ability to manage multiple projects simultaneously from idea to Production/Go-Live both Minor and Major Projects.

Gathered requirements via User Stories & BRD

Worked Globally with PO's, Business Owners/Stakeholders-NAM/EMEA/APAC/LATAM.

Process Re-Engineering and change management.

Prioritized projects to be worked- monitored project budget/spending.

Managed projects scope to ensure delivery was compliant to scope commitment and budget.

Retrospective Planning, Product Backlog Grooming and Defect Review

Multi Cross Functional Collaborations.

Process and system integrations.

Leading collaborative design sessions with Process Owners/Stakeholders and SME’s.

Liaison between Business, Process Owners, and Development Team.

Leading End User UAT, Training.

Creating Test Cases/Test Scripts

Lead Business Analyst

Bank of America, Fully Remote May 2009 – Mar 2014

Named Compliance Quality Mortgage SME and assisted in creating a business model that would cut cost to the bank while increasing customer satisfaction ratings-this process was designed to bring both sides together to work live events in a timely manner while maintaining quality and integrity of the organization.

Implemented a system that would require some on the spot reviewing and auditing of Underwriters front/back-office loan decisions-rendering a PASS or FAIL decision by assuring decisions are in accordance with federal/state regulatory/investor requirements and meet company guidelines.

Worked live events with NACA/BOA Outreach travel team.

Implemented reporting tools that would insure error/fraud free work to managers.

Gathered, interpreted, and analyzed requirements, writing specifications and design documents, and helping to develop solutions for complex business issues.

AML domain with Mantas/Actimize AML Monitoring and Trade Surveillance.

Developed multiple business controls to mitigate risk.

Used Root Case Analysis to mitigate risk and improve efficiency for business units.

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