ANILA RAHMATULLAH

214-***-**** adyig5@r.postjobfree.com

SUMMARY:

Solution oriented senior Quality Analyst/QA Test Lead with over 13 years of experience in Waterfall and Agile methodologies across the project life cycle. Self-motivated, quick learner and an excellent team player. Well versed in diverse SDLC practices across multiple domains including Personal/Commercial Line Insurance. Retail (POS), Health-care Industry & Pharmacy benefit management (PBM).. Thorough in communication and team representation at mid and senior level leadership across multiple organizations.

TECHNICAL SKILLS:

Software Testing Tools

Atlassian JIRA, HP ALM, Quality Center, Test Director, QTP, Rally, Rational ClearQuest, EZ Test, EZ Query, RX Claim (Mainframe), Salesforce, UI Path, SOAP UI, Selenium

Operating Systems

Windows 10, Vista/XP, UNIX, AS400/MainFrame

Other Tools

MS Office (Word, Excel, and Outlook), Putty, Text Pad, Compare IT, SnagIt, WinSCP,

PROFESSIONAL EXPERIENCE

Smart Choice Partner-TX: Sr Quality Analyst Jan 2023 – Till Date

Analyzing and reviewing Requirements and Functional Specification of the application

Involve in identifying the test scenarios and designing the test cases as per the requirement document.

Understanding and identifying gaps in business requirements

Interact with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).

Involved in Functional testing, Regression testing and System testing.

Writing and Execute Test cases in ALM (QC) as per System Requirements

Report defects in Jira and involve in Defect tracking process.

Converted more than 1200 manual test-cases into automated test which reduced 60% of manual effort.

Integrated test automation into all layers of application stacks to improve product quality.

Identifying appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.

Executed manual and automated regression test cases after the bug fixes as per test scenarios.

Responsible for timely delivery and ensuring quality of the deliveries.

Helping team members in resolving issues

Environment: QQ Catalyst Version 5.0.3,Outlook, Quoting tools, Sales Tracking Tools Formstack-sign (form builder for Salesforce), Smart Choice Partner payment tool. carriers (Progressive, Nationwide, AmTrust, Attune, Travelers etc.) Premium finance Account (PFA) Jira, ALM

CVS, Fiserv & Chubb (Cognizant): Senior Quality Analyst /Test Lead Apr 2018 - Dec 2022

Led QA, project management, resourcing, and budgeting for personal line insurance billing application.

Owned end-to-end test cycle including the design and execution of test plans and test cases as well as manual and automated test scripts.

Performed reporting of QA metrics for management and senior leadership.

Proactively surfaced potential issues based on in-depth understanding of business requirements as well as technology implementation.

Ensured accurate formulation and efficient execution of test strategy by streamlining stakeholder communications across business and technology teams as well as third party vendors.

Managed and mentored QA team of 7+ resources and trained new team members on application functionality and test strategy.

Applied systems, integration, functional and manual testing of benefits claims, while simultaneously translating QA, UAT, and business scenarios into regression test cases.

Actively participated in test driven development, story design review meetings, and daily stand-up calls to help determine scope and test strategy for the current sprint.

Used JIRA for defect lifecycle management and documenting test cases for user stories.

Completed Pharmacy Benefit Management application business process per HIPPA regulations as a Benefit Relationship Manager.

Environment: EZ Test, EZ Query, Testbed, Salesforce, Mainframe for RxClaim, MS Outlook, Sequel, Web applications, Windows Applications, XML, Supervise Learning, MS Excel Macro, Web applications, UI Path, BCWS (Billing Application).

Blue Cross and Blue Shield: Quality Analyst Aug 2010 – Jun 2015

Performed black box and functional testing as well as smoke, regression, UI, IVR and web browser testing on multiple applications using manual and automated test cases.

Optimized test cases and test strategy significantly to improve overall efficacy of the quality assurance process.

Facilitated weekly defect meetings with QA team, QA lead, development team and project management teams.

Developed and maintained traceability matrix between requirements and test cases.

Created claims scenarios using Mainframe for test data preparation. Prepared EDI 278 Enrollment Files for Test data preparation. Validated the XML file Using XML SPY.

Completed system and end-to-end testing manually and closely worked with developers to identify technical issues.

Environment: ALM, ClearQuest, CA Clarity™ Project & Portfolio Manager, Open Workbench, Mainframe, Ultra TextPad, WSFTP, QTP, Cincom/Eloquence, Blue Star, iExchange, Cincom, Clint Letter, Microsoft Windows Server Operating System Windows 2008.

VERIZON: Quality Analyst Sep 2009 – Jul 2010

Reviewed, analyzed, and enhanced the Business Requirements Documentation (BRD) to gain understanding of POS implementation.

Performed mobile device application testing using emulator as well as various mobile devices.

Prepared and executed test cases as per the Functional Requirements Document (FRD) for SET TOP BOX testing which includes DVR, MRDVR, FiOS on the Go, WiFios, Verizon Media Manage using HP ALM.

Managed defects lifecycle and presented QA status reports to the leadership team.

Led the communications with developers and other stakeholders.

Environment: HP Quality Center, ClearQuest, Tera Term, HTML, IPTV, HTTP. Core FTP Lite, Motorola & Cisco STBs, VOD Applications, MRDVR, Fios on Go (FOG Android App) Application, Widget Bazar Application.

AT&T: Quality Analyst Oct 2008 – Jul 2009

Performed sanity testing, system testing, integrated testing, functional testing, and regression testing across various applications.

Prepared XML files of each version of the code based on the XSD.

Worked on internet self-servicing applications, WSDLs, XML APIs. prepared test data and test cases to meet client requirements, passed data between applications and then validated that data for all downstream applications.

Executed Test cases and generated Test Matrices using ALM.

Used WINSCP and PUTTY to verify and validate log files.

Used WINCVS as version control System and documented the enhancements in WINCVS.

Analyzed test results and graphs by generating different reports reflecting the stability of the application with the QA and development team.

Logged and managed defects in Quality Center based on defect types.

Environment: HP Quality Center10.00, Selenium, ClearQuest, Jack Track/Team Tracker, Telegence, Unix/Putty, WinSCP, CAS (credit check), Tortoise CVS (Concurrent Versions System), XMLSPY, XML, SOAP, Splunk 3.3.1, Web logic 9.2 (application server), My-Prism, TOAD, Oracle, JAVA, J2EE, HTML, DHTML.

EDUCATION:

Bachelor of Arts - University of Karachi, Pakistan

CERTIFICATIONS:

SAFe SM - SAFe Scrum Master Certification

SAFe PO/PM - SAFe Product Owner/Product Manager

SQL Server 2008 - Microsoft Certified Technology Specialist

General Lines – Property & Casualty License

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