Administrative Assistant Customer Service
Resume:
JESSICA CASTELLANO
***** **********, *** ***** *****
*******************@*****.***
OVERVIEW
Customer Service Representative committed to providing high quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.
Skills:
Complaint resolution
Problem Solving
Communication Skills
Computer Literacy
CPR First Aid Certified
Sales Expertise
Inbound and Outbound Calling
Technical Support
Time Management Skills
Provide emotional & Psychological Support
EDUCATION
Associate in Surgical Technician, Baker College, MI
2015
New Haven High School, New Haven, Mi 2003-2008
COMPUTER SKILLS
Microsoft Word
Microsoft Excel
PROFESSIONAL EXPERIENCE
Administrative Assistant / Consumers Energy
Primary Care Giver – Elderly Family Member
Home Health Aid
Administrative Assistant / Office Manager
2022-2023 Contract position
2020 - Present
2019 - 2020
2016 - 2018
Home Health Aid for disabled Veterans
Organize and schedule meetings and appointments
Data Entry / Preparing and editing reports, letters, memos, and emails
Written and oral communication
Customer service expertise / Handling complaints
Administrative and Clerical tasks
Decision making / Teams skills
Accounts receivable / Accounts Payable
Problem solving
ACCOMPLISHMENTS
Home Health Aid for disabled Veterans
COMMUNITY SERVICE
Special assistance of patient care on hospice
REFERENCES
Promptly furnished upon request.
Contact this candidate