KRISTJAN F. DEDA

** ******* ***** **** ** 248-***-**** adyi7d@r.postjobfree.com https://www.linkedin.com/in/kristjandeda

PROFESSIONAL PROFILE

Motivated and passionate candidate with the intention of gaining valuable knowledge and experience in the world of medical technology and healthcare solutions. Committed to advancing the company’s ability to create meaningful innovations while effectively working to identify new selling opportunities through innovative sales strategies. Strengths include extensive experience interacting with the general public, exceptional attention to detail, a natural aptitude for technology and learning, a high degree of personal initiative, a flexible schedule, and the ability to work well in demanding situations.

EXPERIENCE

Broadway Bar & Grill, Service Provider and Manager 12/2011 – 07/2021 Lake Orion, Michigan

Tended to a complex ecosystem with countless moving parts while also monitoring compliance with all local, state, and federal laws and regulations

Managed hiring and termination processes

Assisted in menu planning and preparation

Created and implemented training manuals, shaping policy, culture, and mission

Facilitated communication between the kitchen and wait staff in order to ensure efficiency and timeliness

Perfected day-to-day operations and logistics, helping construct a calm and well-ordered environment

Ensured that all dishes were accurately prepared and properly presented to the table

Investigated and resolved complaints regarding food quality, service, or accommodations

Provided information to coworkers and subordinates by telephone, in written form, e-mail, or in person

Established standards for personnel performance and customary service

Controlled costs by effectively managing inventory, hours, and waste

Tracked all expenditures and revenue and forecasted future trends

Regularly performed any duty or task, when necessary

Ameriprise Financial, Administrative Assistant 05/2021 – 08/2021

Troy, Michigan

Greeted clients and conducted reminder and follow-up calls

Assisted in maintaining the digital filing system, as well as in preparing correspondence and scheduling client appointments

Kona Grill, Server 08/2021 – 06/2022 Troy, Michigan

Huntington Bank, Customer Experience Banker 07/2022 – present Royal Oak, Michigan

Managed client bank accounts, including opening and closing accounts

Recommended and explained all banking products and services to existing and prospective clients based on their needs

Assisted clients in getting credit cards and loans

Maintained customer relationship by helping resolve disputes when needed

EDUCATION

University of Michigan, B.S. in Biopsychology, Cognition and Neuroscience (3.83 GPA) 09/2016 – 05/2020 Ann Arbor, Michigan

Lincoln Memorial University – DeBusk College of Medicine 08/2020 – 05/2021

Harrogate, Tennessee

SKILLS

Proficient in Microsoft Word & PowerPoint, and building Microsoft Excel spreadsheets