** ********* ****** • HEMPSTEAD, NY ***** APT *B

PHONE 646-***-**** • E-MAIL adyi4l@r.postjobfree.com

CHANTE HORNE

OBJECTIVE

To become a part of a work environment where my experience in the medical field will bring organization, dedication, responsibility and good work ethic to your company.

EDUCATION

Kingsborough Community College

Certificate for Medical Billing, August 2002-October 2002

The New York School For Medical And Dental Assistants

Certificate for Medical Assisting, January 2002-August 2002

Queens Vocational And Technical H. S

September 1996-January 2000

WORK EXPERIENCE

LIJ Medical Center New Hyde Park, NY Nov 2011-Present

Unit Receptionist

Greet visitors at the front desk with a friendly and courteous manner

Prepare charts for new patient arrival

Monitor the census during my shift to assure patient accuracy

Round on patients to assure their needs are being met

Communicate with bed board to prioritize beds for new patient admissions

Update locator board with mother and baby information upon arrival to the unit

Prepare discharges for the next day

Answer all calls including the patient call bell

Route telephone calls to the appropriate department

Assist nurses and doctors with general clerical duties

Assist patients with minor duties such as request for blankets, gowns, ice water etc.

Perform office duties such as ordering supplies, faxing food orders and anything else that may come up during my shift

Use computer software such as Sunrise, Invision, Teletracking and outlook to assist me with my daily tasks.

LIJ Medical Center Great Neck, NY Sept 2010-Nov 2011

Physician A/R Clerk

Handle patient inquiries, complaints and billing questions

Process claims to Insurance companies as well as third party payers

Research and respond by telephone and/or email to patient inquiries regarding billing issues and problems

Assist patients with financial Assistance

Process payments from patients for outstanding balances

Follow up on submitted claims and payment plans

Resubmit claims as necessary

Verify the eligibility of patient Insurance

Maintain patient demographics information

Post payments to patients ledgers

View EOB’s and make any necessary changes to the patients account

Perform a variety of general clerical duties such as faxing, copying, mail and data entry

Use Computer Software such as IDX, Healthcare Link, Receivable Edge and many others to assist me with my daily tasks

LIJ Medical Center/Chartone New Hyde Park, NY May 06-Sept 2010

Medical Records Correspondence

Perform customer service by solving any and all problems that a client may have

Copy patient charts for Doctors, Lawyers, Courts, etc.

Perform data entry skills

Perform quality checks on all work to assure accuracy on all records being sent out

Handle all cash flow and cancel any delinquent request

Process all incoming request from attorney’s, doctors, insurance companies, copy services and medical facilities

Assist with patient walk-ins and telephone inquiries and receiving facsimile

Use software such as PowerRelease, Sunrise, Invision, Powertrac, PowerAbstract and Stockamps

Mount Sinai Hospital New York, NY Dec. 2002-Feb. 2005

Financial Specialist

Fielded support calls for inpatient billing inquires.

Screened inpatient cases by placing calls to patients for demographic and insurance info. Placed calls to various health insurance companies to obtain authorization for inpatient stays.

Fielded support calls for insurance verification and inquires from insurance companies on Medical and Maternity Cases.

Used the following programs to execute tasks as needed: Mainframe Reflections, Eagle, Cerner, Ontrac, Healthcharge and Citrix.

Processed credit card authorizations for inpatient admissions.

Produced invoices, handled follow-up questions from customers and resolved and discrepancies or errors.

Responsible for ensuring that any changes were noted in the patient records.

Performed clerical duties as needed{filing, answering phones, faxing and data entry}.

Dr. Lillian Nash Ob/Gyn, Endocrinolgy, New York, NY July 2002-Aug. 2002

Medical Assistant/Internship

Assisted with minor surgery including endometrial biopsies, handled exams including Pap Smears, STD testing, and cultures, performed venipuncture, urinalysis, prenatal lab work, vital signs, pregnancy blood and urine tests, administered injections, prepared and stocked examinations rooms, sent out specimens, recorded lab results, answered phones, filed records, and prepared new patient charts.

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