Customer Service Office Manager
Resume:
LINDA ROBIN
adyhyf@r.postjobfree.com
I am seeking an opportunity to apply the skills that I have acquired through my career.
EXPERIENCE
OFFICE MANAGER, ENDODONTIC ASSOCIATES OF ARKANSAS
RESPONSIBLE FOR, BUT NOT LIMITED TO, LEADING TEAM MEETINGS, INTERVIEWING/HIRING NEW EMPLOYEES, PAYROLL, MAKING SURE EVERYTHING IS READY AND WE ARE COMPLETELY PREPARED FOR ALL PATIENTS SCHEDULED, DOING PRE-TREATMENT ESTIMATES AND GO OVER THOSE WITH A PATIENT PRIOR TO TREATMENT, FILING ALL CLAIMS AND DOING ANY ATTATCHMENTS NECESSARY ALONG WITH A NARRATIVE IF NEEDED, SCANNING EOB’S INTO PATIENTS CHART, POSTING ALL INSURNACE PAYMENTS AND WRITE-OFF’S, FOLLOWING UP ON ANY OUTSTANDING CLAIMS AND MAKING SURE WE HAVE A WONDERFUL, FLOWING OFFICE
07/2019-06/2021
BILLING/INSURANCE SPECIALIST, Cadron Valley Dental
Responsible for, but not limited to, verifying, filling and posting all insurance, making/confirming appointments, balancing all accounts and generating statements, follow up on any outstanding claims, answer all calls, collections on all accounts as needed and bank deposits end of each week.
03/2006-07/2019
INSURANCE COORDINATOR, Pollard Family Dentistry
Responsible for, but not limited to, verifying, filling and posting all insurance, making/confirming appointments, posting payments to accounts, generating monthly statements, follow up on outstanding claims, assist patients to help them understand their treatment plan, collections on all accounts as needed and closing out at end of each day.
05/1999-03/2006 (Closed)
Chairside Assistant, Dr. Anne Olson
Assisted doctor in all procedure, helped patients with paperwork and locating their insurance.
1989-1997 (Closed)
Levi Strauss & Company, Morrilton, AR
Sewing Levi pants and worked in a team setting to reach production and goals each week.
EDUCATION
1988-1989
COMPUTERIZED ACCOUNTING, Capital City Business college
Degree earned in accounting
1997-1999
C.D.A., Pulaski Technical College
Certified Dental Assisting Program. 4.0 GPA and Won Outstanding Dental Assistant of the Year Award
2001-2003
Associated Degree, UACCM
SKILLS
Communication
Customer Service
Leadership
Dependability
Teamwork
Organization
Willingness to Learn
Computer Knowledge
Accounts Receivable
Time Management
Multi-Task
REFERENCES
Dr. Donny Quick 501-***-****
Dr. Annette Aikman 901-***-****
Shannon DuFresne 501-***-****
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