Mansi Dhawan

Hno ****/*, Gali Kadda Wali,

Bombay Wala Khoo, Near Toba

Bhai Salo, Amritsari, Punjab

adyhsm@r.postjobfree.com

+91-842**-*****

To work sincerely and actively with an organization which provide me the challenging opportunities where I can use my potential to the best achievements of organizational objective and to seek personal growth with development of organization

Work Experience

Hostess

Copperleaf Restaurant - Goa.

September 2022 to June 2023

Responsibility:-

1. Greeting guests as they enter and

putting them on a waiting list, as

necessary.

2. Provide accurate wait times and

monitor waiting lists.

3. Manage reservations.

4. Escort customers to waiting areas.

5. Providing guests with menus and

answering any initial questions.

6. Greet customers upon their departure.

7. Coordinate with wait staff/assistant

manager/manager about available

seating options.

8. Maintain a clean reception/podium

area.

9. Cater to guests who require extra

attention (e.g., children, elderly).

10. Answer incoming calls, taking

reservations, and address customers’

queries.

Guest Relation Executive

Casino Pride Casino - Goa

Jan 2022 to August 2022

Responsibility:-

1.Welcoming guests

2. Responding to guest inquiries, concerns, and complaints in a timely and professional manner 3. Providing information about the casino's amenities, promotions, events, and services 4. Ensuring that guest safety and security is maintained 5. Resolving conflicts between guests and addressing any issues related to gaming or gambling activities

6. Collaborating with other departments such as security, housekeeping, gamming, Business devlopment and food and beverage to ensure guest satisfaction 7. Maintaining accurate records of guest interactions and feedback Cashier

O Punjabi restaurant - Goa

Jan 2021 to Jan 2022

Responsibility:-

#Having an Excellent

mathematical, multitasking,

and computer skills.

#Operate and manage the

Restaurant POS, Microsoft

Word, Excel, Email, Internet and

others.

#Be Proficient in using debit

card machines required for

transactions.

#Receive payments and

present change to customers

#Handle the responsibilities for

calculations involving a lot of

cash.

#Maintaining and updating

cash entries into the payment

system at the completion of

the meal.

#Maintain the cash reports

properly.

Computer Operator

THE KHERA COLLEGE

Kt. Sher Singh, Amritsar

• Three year experience as a Computer Operator in SATISH STORE. Ghala Mala Chowk, Majitha Road, Amritsar. Computer Literacy

Good Knowledge of Microsoft Office Programs like Word, Excel, PowerPoint etc. Ability to work with different operating systems, well versed Internet Skills.

Education

PGDHRM in HR

Indira Gandhi National Open University (IGNOU) - New Delhi, Delhi July 2022 to Present

B.COM in Commerce

Indira Gandhi National Open University (IGNOU) - New Delhi, Delhi June 2017 to Jan 2021

12th Pass in Commerce

Punjab State Education Board - Amritsar, Punjab April 2016 to April 2017

Skills / IT Skills

• MDITSM Diploma (1 year)

• Hindi

• English

• Handling guest (5 years)

Quick learner

PERSONAL DETAILS

Date of Birth : 26-04-1999

Father Name. : Sh. Dinesh kumar

Gender : Female

Marital Status. : Single

Nationality. : Indian

Hobbies. : Reading, Religious Scriptures

Salary expectation. : 28000/-

Contact this candidate