Victoria Dejesus
**-** **** ****** *******, Ny **103
646-***-**** * *******************@*****.***
SKILLS
●Product knowledge including food and wine pair
●Ability to create unique drinks
●Great guest service skills
●Trained in both front and back of the house positions
●Lead Bartender responsible for reconciling all servers’ closing paperwork at the end of the night.
●Ability to diffuse tense situations.
EXPERIENCE
Katch Astoria, Astoria, Ny 11102 - Lead Bartender
SEPTEMBER 2021 - MAY 2023
●New hire trainer for new servers and bartenders.
●Used suggested selling techniques to increase cover average and improve the customer dining experience.
●Helped change kegs and clear lines when needed.
●Managed closing duties, including restocking items and reconciliation of the cash drawer.
Bowl 360 Astoria, LIC, Ny 11105 - Bartender/Server
MARCH 2020 - AUGUST 2021
●Greeted and served guests in a professional and timely manner.
●Stocked and maintained sufficient levels of beverage products behind bar to assure a smooth service period.
●Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
●Appropriately suggested additional items to customers to increase restaurant sales.
Olivers, Astoria, NY 11103 - Server
OCTOBER 2018 - FEBRUARY 2020
●Delivered exceptional friendly and fast service.
●Answered questions about menu items and made recommendations when requested.
●Routinely cleaned tables, chairs, floors and waiter storage areas.
●Worked with POS systems to place orders, manage bills and handle complimentary items.
EDUCATION
William Cullen Bryant, LIC, Ny 11103 - High School Diploma
SEPTEMBER 2014 - JUNE 2018
Honors Society Award - Fall 2017
Dean’s Office Executive Assistant
Devry University - Associate’s Degree
FEBRUARY 2023- MAY 2025
Medical Billing, Coding and Nursing Online Program
TRAINING
NYPD Explorers Program
T.I.P.S Certified
Sexual Harassment Certification