Customer Service Data Entry
Resume:
Linnea Welch **** Holy Cross Ln
Garland, TX *****
******.*.*****@*****.***
EXPERIENCE
Lionheart Children’s Academy, Plano, TX— Lead Teacher January 2022 - May 2023
● Developed and maintained a classroom environment conducive to learning and appropriate for social and emotional development of students, including creating engaging lesson plans
● Documented daily activities and behavior milestones consistent with state and academy guidelines
● Streamlined routine documentation and provided organization of supplies for lessons
● Implemented visual organization system for classroom management that reduced feeding schedule errors
● Became the liaison for student's guardians, reducing friction between management and staff
● Worked with management and administrative staff to provide solutions to curriculum and classroom management issues
● Supported and trained team members in classroom management by adapting and personalizing the classroom experience
● Participated in regular continuing education regarding state licensing guidelines, early childhood development, and professional team building practices
● Awarded Core Value Excellence award for Relationship Building, February 2023
Independent Childcare Provider, Garland, TX — Manager January 2020 - December 2021
● Provided routine childcare in a family setting for clients, including virtual school support for elementary age children as well as developmentally appropriate activities for infants and toddlers
● Communicated with parents regarding behavior issues, cognitive and social-emotional development
● Maintained a safe, sanitary, and engaging environment for multiple levels of learning
● Provided transportation from school programs
SKILLS
Microsoft Office
Data Entry
Customer Service
Typing 70wpm/6600kph
EDUCATION
University of
Nebraska-Lincoln
Bachelors of Journalism
1999-2002
First Baptist Plano, Plano, TX — Preschool Teacher October 2014 - January 2020
● Instructed students individually and in groups, adapting teaching methods to meet students' varying needs and interests
● Maintained schedules for multiple infants, including dietary restrictions and allergy awareness
● Maintained CPR and First Aid certifications
● Organized and led activities designed to promote physical, mental, and social development such as games, arts and crafts, music, and storytelling
Harding Energy Partners, Dallas, Tx— Land Assistant February 2009 - March 2011
● Examined documentation such as mortgages, liens, plat books, maps, contracts, and agreements in order to verify factors such as properties' legal descriptions, ownership, or restrictions
● Entered into recordkeeping systems appropriate data needed to create new mineral lease records or update existing ones
● Compiled, sorted and verified the accuracy of data before it is entered
● Communicated project status within team setting to prioritize and balance multiple simultaneous projects and meet deadlines as assigned
Principal Financial Group, Dallas, Tx— Admin. Assistant February 2007 - August 2008
● Greeted visitors and callers, handled their inquiries or directed them to the appropriate persons according to their needs
● Managed schedules and appointments for senior financial advisors
● Processed and recorded new insurance policies and claims.
● Transcribe data for use in preparing documents and adjusting accounts
● Maintained supplies in break and resource room for 20+ employees
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