Salesforce Com Web Services
Resume:
Gurleen
Email: **********@*****.***
Phone: 732-***-****
Professional Summary:
Certified Salesforce Developer with around 8+ Years of Proven Experience in Salesforce Development and Design.
Exceptional proficiency in Apex Classes Visualforce Migration Tool and other programs in Salesforce developer toolkit.
Advanced Knowledge of Salesforce applications, such as Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Platform.
Experience with the use of the Salesforce.com APIs (via Java, or through web services) to integrate Salesforce.com with other tools.
Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, VisualForce Pages, Components, Tabs, Custom.
Extensively exposed to creating Objects, Fields, Record Types, Workflow, Approval processes, Escalation rules, Assignment rules, Email services, Data Migration activities, Custom page layouts, custom fields, and other standard functionalities.
Hands on experience on ncino which is cloud based Bank operating system.
Have good experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
Hands-on experience with Salesforce Lightning Component Design System and Involved in developing salesforce Lightning Apps, Components, Controllers, and Events.
Good knowledge in understanding Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
Proficient in all Salesforce Administration tasks such as maintaining Documents, Libraries, Creation of Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks, and Events.
Implemented Salesforce Marketing Cloud integration, and developed programmatic content in line with company business goals and customer experience objectives.
Administrator experience in Marketing Salesforce Cloud using both Classic and Lightning versions.
Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, Migrating code from one Sandbox to the other).
Good understanding of Software Development Lifecycle (SDLC) with expertise in Requirement Gathering, Analysis, Designing, Development, and testing.
Expertise in using Eclipse IDE, Force.com and Site.com, Communities. Implementation of Salesforce.com Sales Cloud, Service Cloud, Marketing Cloud, Collaboration, and Communities Cloud.
Experience in creating various Reports (Summary Reports, Matrix Reports, Pie charts, Dashboards, and Graphics) and Report Folders.
Experience with Apttus WPA for workflows and approval processes along with CPQ matrices based on geolocation and currency exchanges.
Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility, Data Extraction, Data Import Wizard, and Data Export Wizard.
Build LWC Components for Migrating VF pages using Life-Cycle Hooks.
Used Event Handling to communicate between components using Custom Event Interface.
Used Lightning Data Service for getting data from salesforce using record ID
Good experience in SFDC-related technologies such as Apex, Visualforce, and Apex triggers.
Used Force.com Web services API and outbound messaging for implementing web services through WSDL in the application for access to data from External systems and websites.
Configured and maintained User Profiles, Role hierarchy, Sharing rules, and Security Password policies.
Proficient in user interface and web technologies like HTML, XML, CSS, AngularJS, JSP, JavaScript, WSDL, and SOAP.
Technical Skills:
Salesforce Technologies
Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Role Hierarchy, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Process Builder, Translation Workbench.
Operating Systems
Windows
Salesforce Tools
Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector.
Web Development
XML, HTML, CSS, Visualforce, JavaScript.
Languages
C, C++, Java Script, SQL, Apex
Version Control Tools
VSS, CVS, GIT.
Databases
Oracle, SQL Server, MYSQL.
Professional Experience:
Firstrade Securities, NYC Feb 2022 - Till date
Sr. Salesforce Developer
Responsibilities:
Worked with SOQL, and SOSL queries with Governor Limitations to store and download the data from the Salesforce.com platform database.
Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE
Extensive experience with S controls, Visualforce pages, and Page layouts according to the Business requirements
Developed Lightning apps using Lightning Components and made them compatible with the salesforce1 mobile app.
Designed, and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
Responsible for developing embedded Visualforce pages for ncino Uis for complex business requirements
Coordinated with the business to understand the business and structure and resolve the issues.
Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports, and dashboards in Sales Cloud.
Interacted with various Business users for requirements gathering.
Developed various Custom Objects, Tabs, validation rules, and formula fields.
Developed custom Business logic using Apex Classes, Visual force pages, and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
Installed the Call Center Applications and Allowed the end users to maintain a track history of customer’s complaints
Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, and workflows for Mobile platforms.
Developed lightning components and Lightning apps to provide better and more interactive interfaces to end-users, which help in sales enhancements.
Worked on Safe Agile, and Scrum of the Scrum agile ceremonies on program/portfolio level
Involved in using lightning, Process Builder, and Workflows. Worked on customization of visual force to have a Lightning Experience for desktop and mobile applications.
Developed Visual Force pages to change the entire look and feel, tabs, and views of the Salesforce.com UI in accordance with the company requirements.
Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign, etc.
Created relationships among objects using Lookup and Master-detail relationships.
Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
Agile Development Methodology was followed for the implementation
Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
Performed data cleanup and/or Data migration to/from salesforce.com
Designed and deployed Custom tabs, validation rules, Approval Processes, and Auto-Response for automating business logic.
Experience in creating Lightning Components and using a lightning Design System to convert existing Visualforce pages to lightning components.
Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions
Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, JavaScript, Workflow & Approvals, Reports, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows.
Certus Bank – Greenville, SC May 2019 – Feb 2022
Sr. SalesForce.com Developer
Responsibilities:
Maintained data cleanliness and accuracy by adding custom validation rules.
Configured and maintained Salesforce.com application user profiles, roles, and permissions sets.
Developed custom Reports using custom report types on the salesforce.com platform.
Created several reports and dashboards to ensure data quality.
Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports, and Dashboards.
Manages product roadmap and works with customer management and scrum teams to plan/prioritize releases.
Implemented Chatter collaboration to communicate with the users in the organization.
Created Custom Objects, Tabs, and Sharing Settings on different objects to reflect the business logic.
Used Record types, Workflow rules, Approval process, and Validation rules on some of the business functionalities.
Involved in Salesforce.com application set up activities and customized the apps to meet the functional needs of the organization.
Developed Apex Triggers, Visual force pages, and Controllers and managed to support the business workflows.
Developed visual Force pages with JavaScript and Apex classes.
Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
Written Apex Test classes to Unit test Apex classes before moving to Production.
Assign Invoice numbers in different formats based on the country using Custom settings and Apex code and push it to Conga Composer for Invoice generation.
Created workflow rules and defined related tasks, email alerts, and field updates.
Developed several Custom Reports & Dashboards that are used by Business users and Managers.
Experience in Agile methodology in software development.
Integration with ETL tools like Informatics, Infosphere
Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE
Created and maintained the documentation for Design, Migration, and Integration.
Deployed applications from Sandbox to Production.
Created relationships among objects using Lookup and Master-detail relationships.
Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
Hands-on experience on Sales force Lightning for Customizing Reports and Dashboards for business use.
Created mash-up between Salesforce CRM and Gmail through Force.com AppExchange's Email integration engine.
Developed custom Business logic using Apex Classes, Visual force pages, and Lightning components.
Responsible for source control and configuration management for managing source code and technical documentation.
Extensive experience with S controls, Visualforce pages, and Page layouts according to the Business requirements
Installed the Call Center Applications and Allowed the end users to maintain a track history of customer’s complaints
Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, JavaScript, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.
Genworth, Henrico County, VA Mar 2017 – April 2019
SalesForce.com Admin/Developer
Responsibilities:
Integrated Apttus CPQ and CLM applications and automated processes on the Salesforce platform.
Worked on Salesforce for building customized components to replace the existing ones.
Responsible for setting up web service integrations.
Use Amazon Aurora to store data within itself Salesforce.
Created Impressive designs with custom styling to bring dynamic versions of the components when setting up in App Builder.
Developed various Apex Classes, Triggers, Controller classes, and methods for functional needs in the application
Worked with the Financial service cloud to integrate the business model
Used the sandbox for testing and migrated the code to the deployment instance after testing.
Created Salesforce 1 mobile app using Angular JS, Bootstrap, Apex, and Visual Force.
Use App Cloud mobile to instantly deploy apps to users with Salesforce1. Build user-friendly and native Android IOS and Windows apps with the mobile SDK, design, and run massively.
Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization via the Cloud.
Worked on Salesforce Community cloud-like how to engage with employees, customers, and partners.
Implementation of Salesforce Service Cloud from Business case to operation.
Worked on migrating components using Force.com Change sets, ANT from DEV to QA, UAT, and production instances.
Worked on the deployment of Apex Classes, Controller Classes, and Apex Triggers and automated CI/CD pipeline using Jenkins.
Use Skyvia to transfer data from Salesforce to Amazon Arora.
Worked on Community Cloud to track and exchange data from the cloud
Performed the role of Business Analyst and interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
Use Amazon Arora extensively to transmit data from Salesforce
Led testing efforts, test plans, and test data preparation for System Integration and UAT testing.
Interacted with various business team members to gather and documents the requirement.
Configured and used the source control tool Git to maintain repositories for various releases.
Used Force.com Eclipse IDE plugin to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
Worked on Rest API and Soup API
Integrate commerce cloud with SalesForce with SalesForce community
Implemented Data Loader to load data from Marketing Cloud to Service Cloud.
Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, Javascript and other technologies.
Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 75% lines of the apex classes before pushing them into the production
Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot
Environment: Sales Cloud, Service Cloud, Data loader and Data management, Workflow rules and 9Approval processes, sandbox, workflows, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.
Hacxad Infotech, India Jun 15 – Dec 16
SalesForce Admin
Responsibilities:
Created relationships among objects using Lookup and Master-detail relationships.
Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaigns, Events, Tasks, Contacts, Cases, Reports, and Dashboards.
Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
Implemented Data Loader through the Command Line Interface to extract the data from the database
Created workflow rules and defined related tasks, email alerts, and field updates.
Created and maintained the documentation for Design, Migration, Integration, and Training
Involved in deploying applications from Sandbox to Production.
Developed Custom Reports and Dashboards as per given requirements.
Wrote Custom Formula fields and Validation rules.
Environment: Force.com IDE, Apex Classes, Apex Triggers, VisualForce pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow AND Approvals, Web Services.
Education: Master’s Sikkim Maniple in Business Administrate (2014)
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