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Customer Service Representative

Location:
Winnipeg, MB, Canada
Posted:
July 24, 2023

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Resume:

GURLEEN KAUR

***-*** ********** *****, ******, Winnipeg, Manitoba

431-***-**** adyhne@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

A committed, self-motivated, and people-focused professional with a positive attitude.

● Strong flexible communication skills, paired with the ability to build rapport with customers and co-workers. Comfortable interacting with others in English, Hindi, and Punjabi.

● Adept at using computers and different software (i.e. Microsoft Office 2016 – Word, Excel, Outlook, and PowerPoint) to conduct administrative tasks.

● Capable of working with little-to-no supervision, or in diverse teams.

● Open to learning and improving on ways to better support communities in different environments.

RELEVANT EXPERIENCES

Section Head, Tim Hortons, UofM, Winnipeg, MB. August 2022 – present.

● Health and safety representative.

● partnered with the store Manager in using management information tools to analyse restaurant operations and financial performance.

● Assisting with the recruitment process.

● Trained,developed and coached employees on performance, while ensuring feedback has been fully implemented and followed

● Stock inventory appropriately.

● Complying with nutritional and sanitation regulations and safety standards.

● Maintaining a positive and professional approach with coworkers and customers. Customer service representative, 24/7 Intouch, Winnipeg, MB. September 2021-January 2022

•Prepare basic components of each dish on our menu using our proven recipes.

•Ensure that the kitchen meets the restaurant cleaning standards.

•Setting up and stocking stations with all necessary supplies. Line cook, Olive Garden restaurant, Winnipeg, MB. May 2018-August 2021

•Prepare basic components of each dish on our menu using our proven recipes.

•Ensure that the kitchen meets the restaurant cleaning standards.

•Setting up and stocking stations with all necessary supplies. Language Interpreter, Cantalk, Winnipeg, MB. June 2018-September 2021

•Prepare basic components of each dish on our menu using our proven recipes.

•Ensure that the kitchen meets the restaurant cleaning standards.

•Setting up and stocking stations with all necessary supplies. EDUCATION

Hotel and hospitality services, MTEC, Winnipeg, MB. Completed 2020 CERTIFICATION

● First Aid and CPR/AED certification, Canadian Red Cross

● WHMIS certification

● Food handling certification

● Smart Choices Responsible Service

● Occupational Health and Safety Basics



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