SAMANTHA OMAN

adyhmi@r.postjobfree.com 952-***-**** Brecksville, OH

WORK EXPERIENCE

TekSystems October 2022 – Present

Project Coordinator, University Hospitals Epic TDR (Technical Dress Rehearsal) Cleveland, OH

Responsible for the implementation of Epic, with a main focus on successful TDR throughout the entire University Hospital organization

Roughly 17,000 workstations in project scope

Oversee the daily operations, support Project Managers and forty plus TDR technicians

Provided support of both hardware deployment and Epic TDR for technicians

Moderated the Command Center chats on Microsoft Teams, through several channels to ensure support from UH IT, Analysts and Epic

Created daily chats per scheduled TDR visit, assisted with troubleshooting TDR related issues

Created UH IT Service Now tickets for IT Field OPs and Engineers

Managed the TDR Issue Tracker documents

Created daily TDR success reports for tracking site completion and necessary revisits

Identified revisit locations based off ticket status, and Epic test fails

Collaborated with UH Construction on TDR related projects for hardware deployment

Audited and Managed the deployment master copy files

Scheduling Techs and Deployment teams with sites that were ready for hardware

Updating sheets with UH IT computer imaging and Construction completion for site scheduling

Coached and mentored three Team Leads, and six Team Coordinators within the project TekSystems July 2022 – October 2022

Project Coordinator, Summa Health Epic TDR (Technical Dress Rehearsal) Akron, OH

Responsible for the implementation of Epic, with a main focus on successful TDR throughout the entire Summa Health organization

Roughly 8,000 workstations in project scope

Oversee the daily operations, support Project Manager and the fifteen TDR technicians

Monitor project progress and handle issues that arise

Provided support of both hardware deployment and Epic TDR for technicians

Coordinated TDR technicians testing schedules and direct command center to ensure support from Summa IT, Analysts and Epic

Scheduled additional support for TDR Go-Live

Assigning TDR IT tickets according to priority level

Headlined Epic TDR Script audit to maintain successful testing, coordinated TDR technicians to work with Epic Analysts to revise all scripts

Perform quality review of tested workstations to ensure the script was completed in compliance with workflow requirements and hardware functionalities

Coached and mentored two Team Leads within the project MetroHealth August 2021 – August 2022

Surgical Supply Supervisor, Materials Management

Cleveland, OH

Managed daily clinical and admin responsibilities for Surgical Supply departments across four facilities

o Ordering supplies, handling supply chain backorders o Meeting with vendors and surgeons for specialty items o Kronos timecards and scheduling

o Member of the Surgical Committee

Analyzed policies and optimized procedures to enhance organizational efficiency throughout the department, along with preparations for new workflow policies

Managed quality assurance programs, monitored industry standards to ensure current Joint Commission guidelines, as well as MetroHealth values

Implemented clear and effective planning strategies to meet Surgical Supply Chain demands during Pandemic shortages

Redesigned Surgical supply rooms, eliminating excess stock and improving expiration turnover

Committee member for Surgical Project Construction o Provided insight and planning with construction projects inside the surgical department

Glick Tower Ambassador

o Headlined multiple committees within the Glick construction planning, involving Surgical, Sterile Processing, and Cath Lab

o Designed Cath Lab/IR/EP, Endoscopy, Sterile Processing and Anesthesia supply rooms

Participated in WaveMark Inventory System install for Surgical Supply and provided internal Go-Live support

o Redesigned and installed WaveMark RFID SmartCabinets throughout Surgical supply rooms

Provided coaching and counseling to thirteen employees to encourage professional and personal growth, both with short and long term goals

o Mentored contract employee to full-time employee status TekSystems April 2019 – July 2021

Project Supervisor, WaveMark/Cardinal Health with Cleveland Clinic Foundation Cleveland, OH & Coral Springs, FL

Managed the WaveMark RFID & Kanban Inventory Management system throughout the Cleveland Clinic organization in Ohio and Florida

o Fifteen Cleveland Clinic Hospitals in Ohio, and two in Florida.

Supervised team through multiple implementations and provided Go-Live support o Kanban implementation in Surgical and Nursing departments o RFID product tagging and registration in Surgical, Cath Lab, Endoscopy and Radiology departments

Adding new products to Enterprise and Customer Catalogs, troubleshooting requests with Customer Support

Mastering the full range of WaveMark services and products to provide excellent training and support to Clinical customers and Project Team

o Trained Clinical staff and Project Team with RFID tagging and registering products following the best practice RFID values; Kanban stickering

o Trained Clinical staff with RFID Smart Wand, and Smart Reader and iPad for RFID specific inventory. Assisted with Smart Orders and Par reviews. o Trained Clinical staff with Kanban Socket Scanner and iPad, assisted with ordering and Par Reviews

Acted as liaison between Customer and Project Team

Solved customer and Project issues, escalating issues through Project Manager and COE

Creating spreadsheets and data entry for troubleshooting assignments Tailored Management December 2017 – April 2019

Project Coordinator Analyst, WaveMark/Cardinal Health with Cleveland Clinic Cleveland, OH & Coral Springs, FL

Acting as Team Lead, creating daily and weekly Project goals and schedule for team to accomplish

Organizing and redesigning Nursing floors for Kanban Inventory implementation o Assisting with Par reviews with Clinical Staff and Data Analysts

RFID tagging and registering Surgical products

o Created RFID tagging instructional guide for Project Team and Clinical staff training

Was promoted to Project Supervisor

KForce November 2017 – January 2018

IT Inventory Processor, American Greetings

Cleveland, OH

Assisting IT and Computer Relations Department with their inventory hand-held and tablet upgrade Staffing Solutions July 2017 – September 2017

Oracle Analyst, Surgical Supply Storekeeper with University Hospitals Cleveland, OH

Assisting Materials Management and Surgical Supply with their Oracle Inventory System Implementation

Cleveland Cavaliers, LLC December 2016 – July 2017 Ecommerce Retail Warehouse, and Social Media Associate Cleveland, OH

Fulfill client orders accurately and adhere to proper shipping policies for both domestic and international orders

Managed retail product web content, including new product uploads, photographing new products, content changes, customer database maintenance

Full audit of website and warehouse, cycle counting and evaluating quality of products

Created stylized photographs and social media content for Cavs Team Shop St. Joseph’s Hospital September 2015 – September 2019 Evening Coordinator, Materials Management

St. Paul, MN

Responsible for ordering and stocking Emergency Department, Cardiothoracic, Cath Lab, Cardiac Therapy units

o Ordering specialty items, rotating products for expiration o Worked with Department Directors and Managers to improve supply room stock and design

Assisted Sterile Processing Department with building of OR case carts

Implemented improvements to achieve work satisfaction and efficiency outcomes

Cleaning and handling medical equipment, ordering specialty equipment requests

Assisted with BlueBin/Kanban Two-Bin inventory switchover throughout the entire Hospital o Building racks, staging new supply rooms, working with Clinical staff

Remained ‘on-call’ after moving to Ohio, helped with inventory data work remotely Regions Hospital December 2013 – December 2015

ED Tech Specialist/Trauma OR Specialist/Par Coordinator, Materials Management St. Paul, MN

Specialized in restocking the Emergency Department, focusing on Trauma Pods o In addition to picking and staging Trauma case carts in Surgical Department o Picked case carts in the OR as directed by Surgeon requests

Deliver supplies and equipment to various departments throughout the hospital, in a timely manner

Receives and fills all supply stock requisitions through the Lawson system

Assisted with building out new supply rooms in renovated units NHL Minnesota Wild, LLC January 2013 – September 2014 Ecommerce Retail Warehouse Associate

St. Paul, MN

Inventory management of warehouse dedicated to retail website, and NHL Wild game used gear

Provided support during all NHL Wild home games

o Taking orders from kiosks and storefronts throughout the Arena, sending team out to deliver

Prepared orders for shipping domestically and internationally

Acted as lead during inventory of warehouse, and six retail locations Nevermind Gallery March 2010 – July 2014

Photographer/Art Curator, Ecommerce Associate

St. Paul, MN

Process Gig Poster orders from various websites

Outreach to Bands, Artists, Comedians, and Events for custom gig posters and artwork o Project Team with artist Frank Kozik with the Pearl Jam 20 Year Anniversary team to create a gig poster for the Canadian Tour

o Project Team with Erykah Badu and Essence Festival in New Orleans, Louisiana

Managed Gallery storefront, setting up and breaking down gallery showings

Managed collectibles and vintage items

o Often went out to conventions, as a buyer and seller for the owner

Photographed all products on website, formatted artists bio pages Macys September 2009 – February 2010

Lancome Beauty Coordinator

St. Paul, MN

Assisted clients in skin care and make-up applications and purchases

Exceptional sales record, myself and Counter Manager were number one in the District

Responsible for inventory management, putting away new deliveries, cleaning and organizing the cases

EDUCATION

Roseville Area High School June 2006

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