Customer Service Data Entry

Starla Stallings

**** ******* **** ** *** ****F

Atlanta, GA 30067 • 678-***-****• ******************@*****.***

OBJECTIVE:

To obtain a position with a company that encourages personal and professional development, while capitalizing on my leadership, interpersonal, and customer service skills.

EXPERIENCE:

Maintenance Supervisor March 2019 – Present

SP+ Parking Atlanta, GA

• Inspect all parking facilities periodically to determine problems and necessary maintenance

• Ensure adherence to quality standards and health and safety regulations

• Recruit, supervise, and train maintenance technicians

• Monitor inventory of material and equipment for all offices and parking booths

Customer Support Specialist March 2017 – December 2018

Jaipur Living Acworth, GA

• Interacted with Sales Team, Regional Sales Managers, and customers to ensure accuracy of order information including

pricing, shipment details, and customer requests

• Communicated with customers by telephone and/or email to modify orders, setup payments, and provide account details

• Managed business accounts by documenting account information in Salesforce

• Received and recorded information from high volume inbound calls

• Resolve customer complaints using effective problem solving skills

Nanny April 2011 – January 2017

Renee Household Philadelphia, PA

• Nanny with over 6 years of experience providing exceptional care for newborn to school aged

• Managed an active calendar of appointments including school, sports clubs, and martial arts

• Met with parents on a weekly basis to discuss plans for following week, as well as other issues

• Performed light housekeeping duties and ran errands including grocery shopping that saved parents 20 weekly hours

from house related tasks

Administrative Specialist April 2008 – April 2011

State of Delaware Department of Revenue Wilmington, DE

• Maintained all logs and reporting documentation while being attentive to detail

• Answered telephones using proper etiquette and dispersed incoming calls to the correct recipients throughout the office

• Provided administrative and clerical support such as scheduling meetings, preparing letters and documents, sorting mail,

and handling time sensitive material

• Served as central point of contact for all outside vendors needing to gain accent to the building

EDUCATION:

Howard High School - Wilmington, DE

Concentration in Information Systems & Services, High School Diploma

SKILLS:

• Good business knowledge of SalesForce in the areas of Sales and Service

• Intermediate in Microsoft Word, Excel, PowerPoint, Access and Outlook

• Excellent time management skills and strong work ethic

• Fluent in data entry and data management

• Strong verbal and written communication skills

• Excellent time management skills and strong work ethic

• Attended business classes on Time Management, Business Communication, and Excellence in Writing

Contact this candidate