***** ***** **

Sharonville, OH *****

513-***-****

adyhkd@r.postjobfree.com

CINDY CASSINELLI

OBJECTIVE

Dedicated professional looking to obtain a position that would enable me to take on new challenges and learn new skills. Strong communicator with excellent inter-personal skills and a strong team player.

SKILLS & ABILITIES

. Knowledge of mainframe computers (AS400) and systems in general.

. Microsoft Office

. Knowledge of Filebound, Facets and working Outlook.

. Ability to multi task.

. Ability to produce consistently accurate work under pressure.

. Strong Internal and External communications

. Ability to maintain confidentiality.

. Minimum keystrokes of 10,000 alpha and numeric with low error rate.

EXPERIENCE

CommuniCare

Blue Ash Oh

IT ADMIN SUPPORT 11-2019 - Present

IT Support for Assisted Living and Therapy Facilities.

Computer data entry • Tracking of IT authorization forms and filing • Handle user accounts (creation, suspension, etc.). Help with project lists. Perform other related activities as assigned or requested • Maintain and work within established departmental and Home Office policies, procedures, and objectives.

Luxottica Retail

Mason Oh

DATA ENTRY PROCESSOR 10-2005 - 11-2017

Key membership data into the AS400 efficiently and accurately.

Follow data processing guidelines and meet established standards.

Research, communicate and resolve membership discrepancies.

Communicate with Manager, team and client personnel regarding data issues in a timely manner and escalate as necessary to EyeMed management team.

Identify and recommend systems and process modifications necessary to effectively and efficiently support the membership date entry function.

Understanding third party benefits and administration.

Frequent oral and written communications with internal associates and field management, clients and brokers.

Maintain all Callback processes. Gathering missing information through internal and external contacts.

Member of Facets Construction Crew, training on new Facets System.

PRINCETON HIGH SCHOOL GRADUATE - CO-OP EDUCATION

Cincinnati Ohio