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Customer Support Team Leader

Location:
Penukonda, Andhra Pradesh, India
Posted:
July 24, 2023

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Resume:

SHAIK SAJIDA

Mobile No-628*******

Email Id: adyhhy@r.postjobfree.com

Profile Summary

• Ambitious Computer Science graduate with a strong academic background and a passion for software development. Good at programming languages like Java,Salesforce, and C++, with a keen eye for detail and problem-solving skills.

• Enthusiastic about creating software applications and finding solutions to real-world problems through technology.

• To pursue a highly rewarding career,seeking for a job in challenging and healthy work environment demanding all my skills and efforts to explore and adapt myself in different fields and realize my potential where I get the opportunity for continuous learning Educational qualification

• Completed B.Tech with 68% in Computer and Science Engineering in GATES institute of technology, Gooty.

• Completed Intermediate with 89% of marks in Sri Sai junior college, Gooty.

• Completed Secondary School Certificate with 9.8 CGPA in Vivekanada High School, Gooty.

Technical Skills:

● Programming Languages : C language, C++, Java, Salesforce.

● Operating systems : Microsoft Windows.

● Data Structures and Algorithms.

● Object-Oriented Programming (OOP).

● Problem Solving and Logic Building.

Co-curricular activities:

● Participated in paper presentation in our college feast.

● Stood Town 1

st

at school level.

Project

Project Title: A KEY POLICIES ON ATTRIBUTE BASED TEMPORARY KEYWORD SEARCH SCHEME.

Project role: Team Leader.

Project size: 5.

Description: It is a privacy-focused information retrieval system that enables users to perform searches based on attributes instead of traditional keywords. It employs temporary keywords and access control to protect user privacy and ensure secure data retrieval. Strengths:

● Willing to learn, punctual in doing my work.

● Work well independently and within a team.

Salesforce Course

Salesforce knowledge as an Administration, CPQ, Lightning and Development in Salesforce.com.

• Has good knowledge of the Technical and Functional aspects of Salesforce.com, on demand CRM package.

• Customizing the applications on the Salesforce platform and Force.com.

• Hands-on knowledge on developing Triggers, Apex Classes, and VF Pages.

• Workflows Implementation with Objects, Custom Apps, Layouts, Tabs, Validation Rules

• Workflow and Approval processes, Sharing Rules.

• Ability to learn and adapt to new technologies quickly.

• Good knowledge in implementing Object Oriented Programming concepts in Software Development.

• Good analytical, verbal, written communication, and interpersonal skills.

• Having Knowledge of Salesforce CPQ configuration, Product Rules, Price Rules, Bundle products, Subscription products, etc.

• Knowledge of Lightning with Aura Components, web Components. Certifications

Salesforce Certified Administrator.

Relevant Coursework:

Salesforce Fundamentals - Salesforce Trailhead - April 2023 Personal Information

● Name : Shaik Sajida.

● Date of birth : 6th December 1997.

● Gender : Female.

● Languages known : Telugu, English, Hindi, Urdu.

● Hobbies : Gardening, Listening Music.

Declaration:

A Self-motivated and adaptable computer science graduate with a good academic excellence and a determination to apply theoretical knowledge to real-world applications. I hereby solemnly and sincerely affirm that the particulars furnished above are true and correct.

[SHAIK SAJIDA]



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