Incident Response Digital Forensics

AASIS MAGAR

845-***-**** ************@*****.*** Fort Worth, TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable of multitasking with strong communication, analysis, reporting and troubleshooting skills. Education

-University of the Cumberland – M.S. in digital forensics and Incident response (Online) - Starting - August 2023 Skillsets – Identification, Incident response, Preservation, Analysis and Documentation

- Western Governors University – B.S in Cybersecurity and information assurance (online) - Graduation - May 2023 Skillsets Learned: Programming, Network security, digital forensics, and critical thinking.

-Per Scholas - Cybersecurity (Bronx NY) - Nov 2021 - March 2022 Skillsets Learned: Command line (Linux), Networking fundamentals and firewalls Network protection and monitoring (sec onion, Wireshark and Splunk)

Experience

- IT Analyst - HclTech - Nov 2022 - Present - Remote

-Monitor and respond to end user client events, reported incidents and service requests.

-Proactive identification and analysis of issues (including P1 incidents, logs, analysis, and vendor alerts) and managing problems through to resolution.

-Work with our Service Desk, Documentation, Remote Monitoring/Management, and all other system software to accept and resolve L1 and L2 service requests, incidents, and problems.

- Proficiently collect, analyze, and synthesize data to create comprehensive reports, ensuring accuracy and clarity in documentation processes.

- Troubleshooting issues based on customers’ needs.

- Utilize ServiceNow platform for ticketing and ITSM, effectively managing and resolving tickets, maintaining service levels, and ensuring seamless IT service delivery through efficient documentation and reporting processes.

- IT sales internship - Cogent - July 2022 - October 2022

-Sell enterprise SaaS software & services in a rapidly growing environment.

-Talking to clients, pitching to them, and closing the sales.

-strong knowledge in key areas such as technology, trends, products, and industry.

-Reach to clients through different sales tools and cold calling. Certificate

- CompTIA - Security+, CYSA+, Network+, A+, Pentest +

- ICS2 - SSCP

- PeopleCert - ITILV4 foundations

Skills

-Incident documentation, Incident reporting, ITSM, Troubleshooting, Communication, ServiceNow, Information Security, Ports and Protocols, Wireshark, Linux, Windows.

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