Operations Supervisor Manager

William Stewart

Cedar Lake, IN *****

1-708-***-**** - ***************@*****.***

Professional Summary

Talented Operations Supervisor well-versed in multifaceted business and employee management to achieve targeted results. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and personnel-focused strategic problem-solver with innovative solutions to uncharted problems.

Skills

Motivational Leadership

Continuous Improvement Projects

Department Oversight

Hiring and Onboarding

Accuracy and Efficiency in Documentation

Mathematical Calculation and Reasoning

Shift Coverage

Inventory and Supply Management

Process and Performance Improvement

Layout Planning

Operations and Procedural Knowledge

Effective Workflow Management

Work History

08/2019 to Current

Operations Supervisor

Federal Signal Corporation – University Park, IL

Oversee receiving, picking, packing, and shipping of $5.5-$7 million of specialized freight monthly

Maintain staffing at a suitable level to meet both financial and fulfillment needs

Maintain and submit daily reports on sales, productivity, overtime, and payroll

Created QR codes to collect data on safety and equipment usage

Manage monthly and quarterly budget for all supplies and equipment needed to run the operation

Work with outside suppliers and salespeople

Lead safety training and compliance for all employees on a monthly, quarterly, and yearly basis

Conduct root cause analysis in deficient areas to identify and resolve central issues.

Assist in recruiting, hiring and training of team members.

Motivate and train employees to maximize team productivity.

Enforce regulatory and company policy compliance to improve workplace and employee safety and readiness.

Streamlining operations, resulting in savings on labor, supplies and maintenance.

10/2015 to 08/2019

Assistant Operations Manager

Geodis – Romeoville, Illinois

Manage all aspects of the operation such as Receiving, Order filling and Shipping

Proficient with Synapse WMS system

Building a Culture of Safety

Work with outside contractors

Ensure staffing is at a level to fulfill the needs of our client and still make a profit

Edit KRONOS timekeeper and Red Prairie production program

Drive production to reduce overtime and to make the most profit possible

Ability to change direction on a moment's notice to service the customer

Addresses complaints and resolves problems

Ensure the physical condition of warehouse and equipment are properly maintained

Ensure adequate staffing, training, coaching, and counseling for employees

Monitored employee productivity and optimized procedures to reduce costs.

Generated operational reports for management on monthly schedule.

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.

01/2011 to 10/2015

Department Supervisor

Kmart RDC – Manteno, Illinois

Supervisor experience in shipping, non-conveyable, and order filling

Proficient in using WMS

Audit replenishment and order filling to ensure accuracy with a goal of 99.95%

Manage Continuous Improvement projects

Establish daily schedules to meet budget requirements

Research and Develop new procedures to improve quality and efficiency

Proficient in Red Prairie and Kronos time keeping systems

Train and assess all new associates using work methods

Solid knowledge of Office Suite

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

12/1993 to 12/2013

Sergeant

Army National Guard – Indianapolis, IN

Mentor new recruits

Unit Armor; clean and maintain all weapons

Handled administrative requirements, maintained records and submitted operational reports for 55 troops.

Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.

Demonstrated respect, friendliness and willingness to help wherever needed.

Maintained energy and enthusiasm in fast-paced environment.

Education

Some College (No Degree): Music Ed, Business

Culver-Stockton College - Canton, MO

Some College (No Degree): Music

Chicago State University - Chicago, IL

Some College (No Degree): General Studies

Prairie State College - Chicago Heights, IL

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