Agile Scrum Master

ABI FASHINA

Richardson, TX 682-***-**** ***************@*******.***, linkedin.com/in/abifashina

ICP -ATF, ICP - ACC SAFe Scrum Master 6.0 PSM I CSM

PROFESSIONAL SUMMARY

A highly motivated Agile Coach and Scrum Master experienced in facilitating teams' improvement in an Agile environment, through coaching, mentoring, and training, strategically eradicating impediments, and providing necessary assistance as a true leader with professional experience spanning almost 8 years of successful team management, strategic planning, and business process improvement. Experienced in supporting product owners, business analysts, stakeholders, etc. motivated, adaptable, versatile, empathetic, supportive & managing multiple teams, co-located, and distributed, established, and maintained productive relationships across all organizational levels.

Accomplishments

Promote self-organization within the team to take ownership of work, coach team on tasks-based decision-making, and encourage autonomy towards efficiency and accountability.

Leverage agile best practices to establish a culture of transparency, inspection and adaptation, time-box events, continuous improvement, accountability, task flow tracking, product visioning, technical debt reduction, team self-management, empowerment, and role training, resulting in velocity improvement of more than 70%

Empowers teams to self-organize and cross-function into generalizing specialists.

Front-led change and continuous improvement resulting in an increase in the productivity of Scrum Teams by 50%, a reduced frequency of rollover tasks by 70%, and increased quality of deliverables.

Skills, Frameworks, Tools

Coaching, mentoring, training, coordinating, facilitating, team and organization leadership, active listening, communication, conflict resolution, and empathy.

Agile coaching, mentoring, facilitation, Scrum, Sprint, SAFe, PI Planning, Kanban, Lean, DevOps, CI/CD, SPIDR, Pair programming, SDLC, crowdsourcing, and co-intelligence.

Jira, Asana, Confluence, Jira Align, Azure-DevOps (ADO), Trello, MySQL, Microsoft Office 365, Microsoft Teams, Zoom, Slack, ServiceNow, Salesforce, Google Docs, One Note - Share Point, Ideazboard, Mural, Miro, Several Retro Techniques.

PROFESSIONAL EXPERIENCES

Agile Coach/Scrum Master

Imaginuity Dallas, TX July 2022 – Till Date

Support team to improve on agility process of inspection and adaptation from performing to enabling through mentoring.

Remove bottlenecks, manage blockers, eliminate waste (Lean), and provide visibility to the team on impediments and risks.

Partner with the product owner on agile best practices, healthy backlog refinement, user story techniques, epics/features, task execution, tracking flow metrics, and progress report iteratively to leadership per sprint.

Facilitate team meetings, events, a community of practice, compliance group, and content creation meetings for co-intelligence, brainstorming, ideation, agile coaching, team trust building, confidentiality, and bonding activities.

Manage sprint board and maintain healthy team-vendors relationships for quality assurance (third-party testers).

Create trust, a haven for the team to address issues without retribution, emphasizing problem-solving at the retrospective.

Fostering discussion on testing strategies, (API) application programming interface for continuous integration and testing for proper functionality and compatibility.

Technical mastery of teamwork on web page development, support team on (CMS) content entry in development.

Serving as a change agent, advocating agile values and practices, overcoming resistance to change, addressing culture and mindset, support individuals and teams in embracing agile ways of working.

Team Coach/Scrum Master

Texas Instruments Richardson, TX September 2020 – July 2022

Mentored, coached & transformed teams towards Agility to deliver high quality, and facilitate all scrum ceremonies (sprint, pre & product/sprint backlog refinement, daily stand-up, sprint planning, sprint review, and retrospective).

Facilitated and supported team break-out sessions during program Increment planning (PI).

Guided team in breaking down features into user stories and support to identify dependencies and risks, facilitate handoff meeting between and testers to set scope, standard, and documentation.

Facilitated high-level estimation of the user story and guided team on capacity & velocity to create a draft plan for average velocity and capacity ahead for program Increment.

Participated in the scrum of scrum events to align with other scrum masters as facilitated by the RTE at PI planning.

Increased frequency of backlog refinements by 20 to 30% for greater understanding of user stories by developers for software features integration into microchips, also guided them in creating program board and objectives.

Supported and partnered with the product owners in managing and maintaining a healthy groomed backlog.

Reduced the percentage of carryover stories by 50% within 6 months, preventing stories from returning to the product backlog, and achieving sprint targets/goals.

Facilitated creation of definition of ready and done (DoR & DoD) ensuring team adherence throughout the sprint/project.

Scrum Master

Citibank Dallas, TX.

March 2018– September 2020

Supported and facilitated two scrum teams in various functions by fostering Agile values and practices.

Coached the scrum team on executing the scrum framework, and self-management.

Enabled team members to identify continuous improvement and be self-managing.

Coach team to improve collaboration and promote healthy interactions with other teams within the organization.

Supported product owners to prioritize sprint requirements, and effective product backlog management.

Planned, monitored, and tracked execution progress on a day-to-day basis.

Tracked and reported team progress toward the sprint goal, using metrics daily.

Ensured consistent quality and on-time delivery of a variety of projects.

Worked closely with the product owners on backlog grooming and management along with continuous delivery of features.

Scrum Master Jr Verizon

Dallas, TX February 2017 – February 2018

Protected the team from distractions, resolved conflict, maintained focus on the product backlog and project timeline, and removed impediments.

Educated the team and reinforced scrum methodology and agile framework to team members and the organization.

Enacted change and continuous improvement increasing the productivity of scrum teams and empowering the teams to self-organize and grow cross-functionally.

Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs for on-time delivery

Facilitated scrum events (sprint planning, daily scrum, review, and retrospective) and necessary sessions e.g. one-on-one meeting, and pre-refinement with the technical lead and product owner for alignment before sprint planning.

Communicated with other management, engineers, product managers, and support specialists on product issues.

Fostered change and continuous improvement increasing the productivity of scrum teams by 50% and the quality of deliverables by 30% and performed data gathering, root cause analysis, and performance trending to develop appropriate process control.

Ensured stories are sized according to estimation guidelines for estimation and itemizing actions.

Data Analyst Verizon

Dallas TX March 2016 – January 2017

Performed data extraction, transformation, and loading (ETL) between systems using SQL tools such as SSIS.

Extracted Data from various locations such as Excel and flat files to SQL server 2008 SSIS.

Created database objects like Views, and Stored Procedures.

Extract, modify, and clean up raw data from client’s applications information for database formation.

Created parameterized reports for the users and clients, with drill-down, and drill-through features.

Developed SQL Queries, Stored Procedures to fetch data from different tables in remote databases using Joins.

Expertise in SQL Server Reporting Services (SSRS), Created Tabular, Matrix, Drill Down, Bar Chart, and Pie Chart reports to analyze critical data in SSRS.

Database Administrative skills including backups, recovery, and database maintenance.

Developed reports using complex T-SQL queries, user-defined functions, stored procedures, and views.

EDUCATION CERTIFICATION

BSc Statistics

IC- Agile Certified Professional – Agile Team Facilitation, ICP - ATF

IC- Agile Certified Professional – Agile Coaching, ICP - ACC

Scaled Agile Framework SAFe 6.0 5.1.

Professional Scrum Master - PSM 1

Certified Scrum Master - CSM

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