Work History

Customer Service

Representative

Natalie

Wells

Contact

Address

Riverside, CA 92504

Phone

949-***-****

E-mail

adyhbs@r.postjobfree.com

Skills

Customer Relations

Supply Management

Planning and Coordination

Teamwork and

Collaboration

Decision-Making

Very Good

Active Listening

Excellent

Data Entry

Excellent

Excellent Communication

Excellent

Analytical and Critical

Thinking

Excellent

Skilled [Type] Specialist focused on maximizing [Description] success through effective use of [Skill], [Skill] and [Skill] abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. To-Go Specialist

Chilis, Corona, CA

Listened and responded to customer requests and

forwarded necessary information to superiors.

Followed all company policies and procedures to

deliver quality work.

Attended training programs to deepen professional

skillset and assisted in training fellow store associates on existing and new training programs.

Interpreted clients' needs and introduced services to fit specific requirements.

Assisted with staff training to enforce quality, safety and sanitation guidelines.

2023-02 -

Current

Manager's Assistant

N54 Supplier, Los Angeles, CA

Set and enforced performance and service

standards to keep consistent, high-quality

environment devoted to customer satisfaction.

Responded to and directed incoming calls and

other communication.

2022-01 -

Current

Attention to Detail

Excellent

Organization and Time

Management

Excellent

Monitored and managed social media accounts.

Resolved basic computer and office equipment

issues through troubleshooting.

Ran errands to support daily needs of management.

Supported department procurement activities by

coordinating with manager for direction.

Strengthened merchandising and promotional

strategies to drive customer engagement and boost

sales.

Customer Service Associate

Power Cell, Redondo Beach, CA

Informed customers about special promotions and

provided detailed information for various products. Responded to customer calls and emails to answer

questions about products and services.

Helped large volume of customers every day with

positive attitude and focus on customer satisfaction. Developed and actualized customer service

initiatives to decrease wait times.

Offered advice and assistance to customers, paying attention to special needs or wants.

Maintained customer satisfaction with forward-

thinking strategies focused on addressing customer needs and resolving concerns.

2020-01 -

Current

Crew Member

Popeyes, Norco, CA

Operated cash register to ring up final bill and

process various forms of payment.

Escalated problems or complaints to relevant

supervisor or manager for resolution.

Collaborated with team members to complete

orders.

Trained new team members on procedures,

customer service, and sales techniques.

Stocked shelves to organize aisles in assigned

department.

Assisted other team members to achieve goals.

Took orders, prepared meals, and collected

payments.

Packaged menu items into bags or trays and placed

2021-08 -

2022-10

Education

softball

drink orders into carriers.

Kept food preparation area, equipment, and utensils clean and sanitary.

Worked front counter, drive-thru and other areas.

Cleaned and maintained all areas of restaurant to

promote clean image.

High School Diploma

Santiago High School - Corona, CA

2019-06 -

2023-05

Exercised strong leadership skills and practiced

self-discipline on and off field. Demonstrated

commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport. Created culture of good sportsmanship,

cooperation and responsibility among athletes and

coaching staff.

Contact this candidate