Michelle Rago
****************@******.***
**** ******* ***** *********, ** 32935
Summary
Sales Professional with extensive experience in target marketing to customers. Background in serving and sales lead to effective business strategies to maximize full potential of skills.
Skills
Active listening
Knowledge of market availability and expansion
Familiarity with marketing
Excellent communication and collaboration
Outstanding memory recollection
Organization and cleanliness
Product Knowledge
Westgate Resorts 2017-Present
Sales Professional
Familiarize self on product
Develop goals and implement sales strategies
Respond to and resolve customer complaints
Identify metrics to implement improvements
Assist in training new team members
Create strategies to expand market
Build customer rapport
Red Lobster 2010-2017
Server
Prepare restaurant with special attention to sanitation and order
Present menus, serve and assist customers with any needs
Attend to customers upon entrance
Build customer rapport for repeat business
Issue bills and accept payment
Handle customer complaints with a positive attitude and proper solution
Collaborate with team to accomplish successful shifts
Answer questions and make recommendations
Train new team members
Certifications
High School Diploma - Dr. Phillips High School Orlando, FL; 1991
Real Estate License; 2017