Ashley Cruz

Customer service representative/ Home Health Aide/ Direct support professional/ Medical

receptionist//Personal Care Assistant / Housekeeper/Laundry attendant/ Sales/ Cashier Representative

Allentown, PA 18109

adyhap@r.postjobfree.com

+1-484-***-****

Authorized to work in the US for any employer

Work Experience

Housekeeper/Nanny

Chabad at Lehigh - Bethlehem, PA

January 2020 to Present

Provide housekeeping services and nanny services.

Medical Reception Technician

CSL Plasma - Allentown, PA

March 2022 to September 2023

Screen donors

Take vitals

Answer phone calls

Provide customer service

Home Health Aide

Amada Senior Care - Allentown, PA

November 2018 to March 2021

provide care for the elderly, help with daily living activities. personal care assistant

heather glen senior living - Allentown, PA

July 2017 to November 2019

help residents with their ADLs, provide care for residents. Direct Support Professional

lehigh valley human support services - Allentown, PA July 2018 to March 2019

provide care for disabled individuals

light housekeeping duties

Personal Care Assistant

Comforting Home Care - Bethlehem, PA

September 2016 to May 2018

help out disabled clients with ADLs in their home. toileting, bathing, dressing, eating, transportation, prep meals, and light housekeeping.

Customer Service Representative

SYKES Enterprises, Incorporated - Allentown, PA

November 2015 to October 2017

Responsibilities

answer inbound phone calls regarding medical needs. Accomplishments

learned about medical terminology.

Skills Used

communication skills, computer skills, listening & observing skills. Housekeeping Aide

Crothall Healthcare - Allentown, PA

May 2016 to September 2017

cleaned patients rooms in hospital setting

Overnight PCA Personal Care Assistant/ Medical Receptionist Country Meadows Retirement Communities - Allentown, PA February 2015 to September 2017

Responsibilities

PCA- help out residents with ADLs.

MR- front desk answering phone calls, assisting guest with any questions, setting up appointments. Skills Used

communication skills.

Housekeeper / Laundry / PCA

Phoebe ministries - Allentown, PA

March 2014 to November 2016

Responsibilities

Clean rooms, work offices.

Sanitize bathrooms etc.

Clean and fold dirty laundry for the seniors.

Helping out the seniors daily.

Sales/Cashier/Customer Representative

Giants Supermarket - Whitehall Township, PA

2011 to 2014

Cashier

• Bagger

• Trainer

• Overnight Stocker/Maintainer

- Answer phone calls

Lead Maintenance Worker

Carter Cleaning Services - Allentown, PA

February 2010 to October 2013

Provide leadership for employees

Report to management

Review the employees work

Provide feedback to help employees improve within their work environment Education

High school or equivalent

Agora Charter School

2014

Skills

• Medical Terminology (7 years)

• Home Health (3 years)

• Personal Care (5 years)

• PCA (5 years)

• Direct Support

• Disability (4 years)

• Direct Care (5 years)

• Customer Service (10+ years)

• Home care

• Medical office experience

• Caregiving

• Computer skills

• Medical receptionist

• Cleaning

• Nannying

• Senior Care

• Childcare

• Babysitting

• Insurance Verification

• HIPAA

• Medical Scheduling

• Food Preparation

• Hospital Experience

• Patient Care

• Clerical Experience

• Front Desk

• Medical Records

• Dementia Care

• Personal Assistant Experience

• Commercial Cleaning

• Laundry

• Teaching

• EMR Systems

• Vital Signs

• Office Management

• Laboratory Experience

• Meal Preparation

• Bilingual

Certifications and Licenses

Home Health Aide

CPR Certification

First Aid Certification

Contact this candidate