Business Development Full Time
Resume:
Michael A. Brown
P O BOX ****, Cedar Hill, TX ***06-1777
(C) 214-***-****
*********************@*****.***
SUMMARY
Thirty years of success in executive coaching, marketing, recruitment, referral/business development, sales, customer relationship management, C-level training & development and strategic planning. Extensive expertise in sales, leadership, and organizational development. Successful leadership, team development and communication skills. Proven ability to assess organizational needs, program development, implementation, and evaluation.
PROFESSIONAL EXPERIENCE
AMAZON WAREHOUSE- DHX5, Grand Prairie, TX 10/09/20 – Present Warehouse Associate / Blue Badge / Full - Time
EXPERIENTIAL SOLUTIONS T.E.A.M., INC., Cedar Hill, TX 1993 – Present Strategic Planning Consultant/Coach/Facilitator/Trainer, CPC MABASSESSMENTSTRAINING.COM / ESTEAMTD.COM
Founded C- Level consulting, training and development and human resource company with expertise in the field of leadership development, coaching, organizational development and training and development with nationwide client-base in the corporate, education, and non-profit sectors.
Establishes and maintains high-level relationships with clients of corporations, schools, educational service centers, colleges, prevention and intervention programs, youth services, and families.
Provided training services including staff development, organizational development, executive team leadership development, employee engagement, coaching, conflict resolution, diversity, negotiation techniques, mentoring, problem solving, self–imposed limitations and barriers for sales personnel, communication skills, empowerment, and transition and change in the workplace.
Recruit trained and supervised professional experiential facilitators and trainers deeply committed to the Experiential Learning Cycle and Cognitive based training.
Designed, implemented, and evaluated corporate, educational, and non-profit programs that are tailored to address the needs of clients.
Certified and currently using multiple assessment tools. TIMBERLAWN HOSPITAL, Dallas, TX March 2017 – February 2018 Business Development Liaison
Develop new accounts and maintain current accounts in various markets as directed by the Director of Business Development.
Develop a designated number of qualified business development contacts per week, which will achieve the overall business development goals and objectives.
Develop account management list to maintain current account information and update as required.
Contact all primary accounts through personal visits, telephone calls and letters/mailers on an
Develop account management list to maintain current account information and update as required.
Monitor referrals and admissions and plan a proper strategy to maximize referral potential.
Maintain current awareness of changes in the industry through self-education, peer education, and professional and community involvement for the betterment of this position and the facility.
Maintain a competition informational file and contribute to the ongoing SWOT analysis.
Participate actively on the business development team to increase productivity and reduce. duplication of efforts (i.e., setting up joint calls with the CEO and other business development staff, overall participation in the marketing effort).
Page 2
Michael A. Brown
P O BOX 1777, Cedar Hill, TX 75106-1777
(C) 214-***-****
*********************@*****.***
Assistant Hospital Administrator / Director of Adjunctive Therapies January 1997 – December 1999 CEDARS HOSPITAL/MENTAL HEALTH CENTER, Desoto, TX
Supervised management team director’s full-time and contracted personnel.
Responsible for all training and staff development throughout hospital.
Performed other responsibilities that included revenue production, leadership, referral development, motivation, hiring, firing, conflict resolution, patient and family satisfaction, quality assurance, continuous improvement process, marketing and sale of hospital services, referral development of physicians and psychiatrics. Director of Adjunctive Therapies July 1993 – December 1996 CEDARS HOSPITAL/MENTAL HEALTH CENTER
Managed the operation and supervision of multidisciplinary Adjunctive Therapies and Experiential Challenge Course/ Ropes Department.
Performed other responsibilities that included leadership, motivation, hiring, firing, conflict resolution, patient and family satisfaction, quality assurance, continuous improvement process, marketing and sale of hospital services, referral development of physicians and psychiatrics, education for other professional staff and employees.
Provided services to geriatric, adult, adolescent, children, and families.
Supervised full-time and part-time employees and contract personnel. Department services consisted of Occupational Therapy, Recreational Therapy, Physical Therapy, Art Therapy, Music Therapy, and Experiential Challenge/ Ropes Course.
Director of Adjunctive Therapies September 1989 – January 1993 WILLOWBROOK HOSPITAL, PIA (Tenet Healthcare), Waxahachie, TX
Managed the operation and supervision of multidisciplinary Adjunctive Therapies and Experiential Challenge Course/ Ropes Department.
Performed other responsibilities that included leadership, motivation, hiring, firing, conflict resolution, patient and family satisfaction, quality assurance, continuous improvement process, marketing and sale of hospital services, referral development of physicians and psychiatrics, education for other professional staff and employees.
Provided services to geriatric, adult, adolescent, children, and families.
Supervised full-time and part-time employees and contract personnel. Department services consisted of Occupational Therapy, Recreational Therapy, Physical Therapy, Art Therapy, Music Therapy, and Experiential Challenge/ Ropes Course.
Regional Quality Assurance Director for Experiential Therapy / R.O.P.E.S Programs
PIA (Tenet Healthcare) Hospitals in DFW, Denton, Sherman, and Collin County EDUCATION
Slippery Rock State University, Slippery Rock, PA, B.S., Therapeutic Recreation Graduate Courses, Counseling, Amber University, Garland, TX CERTIFICATIONS
Wiley’s Everything DiSC and Five Behaviors Assessments/Profiles Partner TTI Insight Success Assessments/Profiles Partner / DISC, Emotional Intelligence & Motivators / 12 Drivers 24 X 7 Assessments/Profiles Partner
Extended DISC Partner
(ICF) Certified Professional Coach
Certified DISC
Certified EQ
Contact this candidate