Customer Service Representative
Resume:
De'Jarae Fontenette
***********@*****.***
Summary of Qualifications
Cashier Experience
Customer Service Experience
Scheduler, Front and Back Office Experience
CPR & AED Experience
Phlebotomist
Excellent Customer Service Skills
Proficient in Microsoft Word, Excel and PowerPoint
Ability to adapt to any work environment
Superb Communication and Interpersonal Skills
Strong Organizational Skills
Able to work under pressure
Capable to plan and schedule things in advance
Highlights of Professional Experience
Experienced in abstractions, injections and phlebotomy
Familiar with medical technology, medical abbreviations and performed EKG’s
Provided information for insurance providers, ambulatory, pharmacies, Walmart Vision
Kept calls and charts under 10 minutes, roomed patients in a timely manner and prepared medical charts for the following day
Remained knowledgeable on products offered and discussed available options based on the individual’s requirements
Collected payments by accepting cash, check, or charge payments from customers; making change for cash customers
Work Employment
Customer Service Representative (CSR), Harte Hanks, Austin, TX 06/2018-09/2018
Customer Service Representative (CSR) Accenture, Austin, TX 11/2017-03/2018
Customer Service Representative (CSR), Harte Hanks, Austin, TX 09/2016-02/2017
Medical Assistant, Cardiovascular Specialists of Texas, Austin, TX 10/2015-04/2016
Cashier/Waitress, Quality Seafood, Austin, TX 07/2014-08/2015
Sales Associate, Wal-Mart, Austin, TX 05/2013 - May 2014
Sales Associate, Sears, Austin, TX 03/2013-05/2013
Medical Assistant Extern, Seton Northwest Surgery Center, Externship, 10/2015
Austin, TX
Education:
Virginia College Austin, TX 12/2015
High School Diploma, Manor High School Austin, TX 05/2012
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