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Customer Service Representative

Location:
Baton Rouge, LA
Posted:
July 24, 2023

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Resume:

*** **** *** ****** *** Minette, Al. *****

251-***-**** * adyh17@r.postjobfree.com

TONYA PAIGE HORNADY

OBJECTIVE

To obtain a challenging and rewarding position in a well established environment that will allow me to utilize my skills and acquire new skills and knowledge. SUMMARY OF QUALIFICATIONS

Strong Organizational Skills

Excellent interpersonal skills, phone skills and office etiquette Excellent computer skills, Microsoft Office 365/Outlook/Excel/Word/Teams Accounts Receivable/Payable

WORK EXPERIENCE

2018-2023 1st Franklin Financial Corp. Bay Minette, AL 251-***-****

Customer Service Representative

Answer Phones

Process customer payments

Enter Loan Applications & Fund Loans

Verify all documents are signed and accurate

Collections

Assist manager with Legal accounts for collection

Keep in contact with Sales accounts weekly to assist with their applications Daily Bank Deposit

` Daily Reports

2016-2018 Eastern Shore Physical Therapy Bay Minette, AL. 251-***-****

Scheduling/Insurance Clerk

Answer phones

Schedule patient appointments

Greet Patients

Check Patients in and verify procedure and personal information Contact Patients to schedule and reschedule appointments as needed Verify Insurance and Billing codes for procedure are correct 2014-2016 SaveOn Dental Care Atmore, AL

251-***-****

Scheduler/Insurance Clerk

Answer phones

Schedule patient appointments

Greet Patients

Check Patients in and verify procedure and personal information Contact Patients to schedule and reschedule appointments as needed Verify Insurance coverage and Billing codes for procedures are correct and current 2007-2014 Bay Minette Elementary School Bay Minette, AL. 251-***-****

Secretary/ Receptionist

Answer phones

Check students in/out

Assist Parents/Teachers

Assist principal with various projects

Assist with transportation for all students

Spreadsheets for principal

File

2001-2007 Standard Furniture Bay Minette, AL.

251-***-****

Customer Service Representative/Territory Manager

Take phone orders

Enter Sales Orders

Operate a Multiline Phone system

Enter parts orders

Assist customers and Sales Representatives

Team Leader over North Territory

Order Details/Shipping Details

EDUCATION

1989 Graduate of Baldwin County High School

Faulkner State Community College General Studies

REFERENCES

Scott Langham, Bay Minette Elementary School 251-***-**** Tami Rigby, Bay Minette Elementary School 251-***-****



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