Customer Services Rep
Resume:
Christina Anderson
Sacramento, California
I am looking for An interesting position with growing company.
Skills
●Exceptional communication
●Customer engagement
●Creative problem solving
●Critical thinking
●Time management
Experience:
Land Park Academy
InstructionalAssistant
10/2015 to 07/2016
• Provided extra assistance to students with special needs such as autism and those with physical and mental disabilities.
Aldar Academy
Sacramento, California
Pre School TA
05/2017 to 08/2018
• Conferred with other staff members to plan and schedule lessons promoting learning, following approved curricula.
• Established and enforced rules for behavior and procedures for maintaining order among the students for whom they were responsible.
• Collaborated with other teachers and administrators in the development, evaluation, and revision of secondary school programs.
CVS Pharmacy
Customer Services
2019 to 2021
• Checked to ensure that appropriate changes were made to resolve customers' problems.
• Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Maximus
Remote
February 2022- April 2023
Customer Services Rep
In-bound calls. Massachusetts Medicare and Medicaid members with all medical information or issues they might be having with their medical insurance.
Healthcare Options
Remote
Processed Health Plan enrollments for 36 County’s in California. Gave referrals to DHA, SSI, and
Education:
Consumes River College, American RiverCollege.
Sacramento, CA
February 2012 to Present
Chemical Dependency
Certificate. AOD,& Mental
Health,CustomerService
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