Customer Care Computer Systems
Resume:
CONTACTS
*************@*****.***
16
th
PD, Qala Ahmad
Khan Village, Kabul
https://linkedin.com/in/nabi-
khan-babak
SKILLS
Driving
Cooking
LANGUAGES
English
Pashto
Dari
CURRICULUM VITAE – NABI GUL
NABI GUL “BABAKERKHIAL”
IT & Technician NEGINEER
As you can see from my CV I had over 5 years of learning computer science in a busy academic environment. Which growth me to undertake a variety of different tasks and delivering these to a high standard. I was the only person in charge of all Admin/IT tasks in a busy learning site and was able to execute each task effectively. And defend my thesis under the issue analyzing cyber-crimes in Afghanistan, beside period of my education I was achieve great experiences in part of IT & Network environments in various governmental sector working as an IT Officer during the last 5 years.
EXPERIENCE
IT TECHNICIAN OFFICER Jan 2022 till Jan 2023
VNT DSL (View Net Technology Internet Services)
As an IT Technician officer my aim was only to keep the technology of our company to work good order and accessible to customers and staff. And also I was work closely with our team.
Major accomplishments:
Maintaining working components through repair or replacement
Assisting call-ins or live chat with technical difficulties.
Assisting customers and staff with hardware and software challenges.I our technical team were always trying to provide better internet services so that the customer is satisfied with the internet speed.
IT OFFICER Jan 2017 – May 2020
IECA (INDEPENDENT ELECTION COMMIISSION OF AFGHANISTAN) – KABUL, AFGHANISTAN
It was great to monitor and maintain the computer systems and networks of an organization, Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. The primary duties are the security of the company’s computer systems and electronic data, development and implementation of customized systems and overseeing all computer-related activities.
CUSTOMER CARE AGENT Jan 2015-2017
AWCC - KABUL, AFGHANISTAN
It was great to be in contact with Customers and troubleshot problems on time with a better manner of speaking and conversation. In 2016 up to 2017 become a HR assistant in HR department at AWCC. ENGLISH LECTURER 2014 - 2016
KHAPALWAK CAMBRIFGE INSTITUTE – KABUL, AFGHANISTAN As an English lecturer who is responsible to have fluent lectures and being closely in contact with the students and learn them new grammars and words belong to the daily schedules.
CURRICULUM VITAE – NABI GUL
EDUCATION
DIPLOMA 2017 – 2019
JAHAN UNIVERSITY
Studding on your own field is better to understand different subjects, tricks, tutorial, and as BCS student. I was able to acquire more information technology and science in the world, what computer network means, especially in the field of networking and network security, and cybercrimes.
DIPLOMA 2015 – 2017
DUNYA-MASIR Institute
It was the first step to start lessons in field of computer science and understanding new tricks and lessons which was helpful for me. DIPLOMA
ABDUL SHOKOR RASHAD 2002 - 2014
Knowledge is a better phenomenon for everyone who want to start his/her first step of learning so it was my first step to learn and to have goal and achievements.
CERTIFICATE
SOLO-LEARN 2017
It was online experience to achieve something new and have certificate in
(HTML, PHP, and SQL).
DIPLOMA
ISTIQLAL WATAN 2011
Completed IRC system of English from Beginner up to Intensive in Istiqlal Watan Educational Center, Kabul.
DIPLOMA
THUNDER INSTITUTE 2013
DIT from Thunder Computer and English language Academic center. DIPLOMA
AZRAKHSH ACADEMIC CENTER 2013
DEL from Azerakhsh Computer and English language Academic center. IT & TECHNICAL SKILLS
o Operatingsystem:windows7/8/10/WDSserver2008,2010,2013,
o Windows Server 2012 (Active Directory, DNS, DHCP, HTTP)
o Wireless Communication system: GSM-Network System.
o MS Office 2007/2010/2013/2016, Outlook, Internet, Emailing
o Programming languages: Familiar with C,C++, PHP
o Database: SQL Server 2012
Network Cabling, have knowledge of wireless devices (wireless communication).
CURRICULUM VITAE – NABI GUL
Summery:
High flexibility in deployment to the field good team interaction and positive attitude.
I have good Experience at HR Department to manage routine tasks in dep. I have the ability to express my views clearly with a good Reporting Skill. Strong Interpersonal and Communication Skill
Excellent knowledge of Local Languages.
REFFERENCE
Full Name: Occupation & Address: Contact Info:
Dr:Abudull Wasi
Doctor at Idris clinic in
Kabul
city
Abdull Jawad
Security Manager Kefayat
Supermarket
Contact this candidate