Operations Manager

William Simon

Palo Alto, CA 650-***-**** *******.*****.**@*****.***

Strategic facilities and operations manager known for efficiency, consistency, and attention to detail. A proficient communicator and team leader who puts the needs of the organization before his own.

Professional Experience

Genesys Menlo Park, CA 2022-2023

Facility Manager

Strategized and implemented project solutions to complete facility fit out

Organized and led a team of four associates to identify opportunities to streamline facility day to day operations; resulting in successful grand opening of company headquarters in less than 3 months

Responsible for managing budget of new assets and establishing expectations for future years of funding

Proficient communicator responsible for multi-department collaboration to ensure the completion of four projects across four departments: Legal, Procurement, IT, and Engineering

Implemented sustainable procedures resulting in facility earning a LEED Platinum certification

Created and maintained seven critical vendor partnerships to automate preventative maintenance schedules

Formalized hiring and onboarding processes, resulting in improved employee attainment and productivity

Stanford Athletics Palo Alto, CA 2021-2022

Assistant Director, Facilities

Responsible for the management of two collegiate athletic facilities and project oversight including planning, coordinating, budgeting, and other related tasks to provide athletes with world class facilities

Envisioned and implemented novel operational initiatives to organize facility maintenance logistics resulting in a complete and formalized reference guide on all facets of job requirements

Exceeded expectations by completion of three critical facility improvement projects by efficiently addressing complications and effective communication with partners and investors to meet both budget and timeline restrictions

Established contractor and vendor partnerships supporting project timeline and budget constraints

Communicated with 13 coaches from eight teams to schedule capital projects without interference of varsity practices and competitions

Revel XP Palo Alto, CA 2021-2021

Production Manager

Orchestrated the production of a portable Topgolf sporting event in stadiums nationwide

Oversaw and led a team of 12 to construct, maintain and breakdown a 24 hitting bay driving range in sports stadiums in under one week while ensuring compliance with company and client standards

Developed and implemented intricate production processes to maintain the integrity of equipment and improve project completion by 3 hours while maintaining positive staff relationships

Worked alongside other departments and contractors to build and implement strategies for program growth

Volunteer Experience

Defense/Goalie Coach – Stanford Water Polo Club

Class Representative – University of San Francisco

University of Southern California

Bachelor of Science, Public Policy, Management, and

Planning

5x USC Men’s Water Polo National Champion Team Member

University of San Francisco

Master of Arts, Sports Management

Certifications

CPR/First Aid

Forklift Class 1, Lift Code 4, 5, 6

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