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Pharmacy Technician Customer Service

Location:
Vista, CA
Posted:
July 22, 2023

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Resume:

Louise Anne Thompson

Vista, CA *****

adygpf@r.postjobfree.com

+1-760-***-****

As a tenured Pharmacy professional, my skill set is aimed for a new challenge with potential to grow further in a healthy working environment. I have exceptional customer service and Team building approach to every workplace.

Authorized to work in the US for any employer

Work Experience

Pharmacy Technician

Rite Aid Pharmacy - Encinitas, CA

August 2017 to March 2023

Assist pharmacist with daily workload duties, stock up shelves, remove expired drugs, down stock supplies on hand order medication needed for par inventory

● Typing/data entry electronic fax prescription, vaccine consent form and input/handle each claim for an approval with billing insurance

● Drive-thru Covid PCR testing site assisting customer check in self test pcr covid test. Input data on quest website, prepare test kit and instruct on how to test inside the vehicle, collect and place sample into designated package and storage with a final protocol sanitizing procedure after customer finishes.

● Process transaction and prepare package and seal prescription for home delivery using Script Drop application

● Deliver and provide excellent customer service in a retail pharmacy setting dispensing and preparing prescriptions with proficiency and accuracy on a timely matter while working with a pharmacist's supervision.

Pharmacy Technician

Adecco Medical - San Diego, CA

March 2017 to May 2017

Dispensed pharmaceuticals as prescribed using standard protocol in a closed and home health care and delivery pharmacy setting.

● Bubble pack, compound and dispense I.V. medications. Prepare for delivery to patients in an assisted living facility.

● Assist pharmacists with designated assigned workload duty to fill daily retail pharmacy workflow settings, stock up shelves, remove expired drugs, down stock supplies and order medication needed for par inventory.

Pharmacy Technician

Adecco Medical - Palo Alto, CA

March 2017 to May 2017

Dispensed pharmaceuticals as prescribed using standard protocol

● Perform other functions as required in a clinical outpatient pharmacy setting, POS system, inventory, and assisting pharmacists filling prescriptions.

Pharmacy Technician

Stanford Medical Center - Palo Alto, CA

October 2015 to November 2016

Daily duties: compound narcotic pain cocktail, draw oral syringe, fill and pull pre-packaged unit dose drugs

● and deliver to the patient's hospital bedside location using the Pyxis system.

● assists the pharmacist in providing pharmaceutical services (e.g. processing prescriptions) in compliance with applicable State Board of Pharmacy regulations. Functions include those allowed by the Board of Pharmacy and are always checked before the product is released from the pharmacy. The Pharmacy

Technician works under close supervision.

● Enters patient medication orders into the pharmacy computer system; operates automated compounding and dispensing machines for preparation and storage of medications under the direct supervision of a pharmacist

● Maintains medication inventory; places and receives stock replacement orders

● Prepares, compounds and labels intravenous admixtures, cancer chemotherapy and parenteral nutrition patient specific doses using strict aseptic technique.

● Prepares, packages, compounds and labels non-sterile drug products for specific patients with appropriate final pharmacist checks.

Pharmacy Technician

AHF Healthcare Center - San Francisco, CA

October 2004 to January 2015

Processed and dispensed prescriptions in accordance with workload manager

● Handled insurance and billing problems.

● Inventory maintenance of orders, returns, overstock, pharmacy supply and expired drugs.

● Organized and filed hard copy prescriptions and invoices to their designated storage. Pharmacy Technician / Inventory Specialist

AHF Healthcare Center - Oakland, CA

June 2008 to August 2012

Processed and dispensed prescriptions in accordance with workload manager

● Handled insurance and billing problems.

● Oversaw the inventory maintenance of orders and returns, overstock, pharmacy supply and expired drugs.

● Organized and filed hard copy prescriptions and invoices to their designated storage. Pharmacy Technician

AHF Healthcare Center - Encinitas, CA

June 2007 to December 2007

Processed, dispensed and labeled prescriptions under Pharmacist supervision and inventories with drug supplies.

● Handled refill, deliveries, bubble packing

● Worked with insurance billing problems and provided excellent customer

● service

Pharmacy Technician Extern

AHF Healthcare Center - San Diego, CA

April 2007 to May 2007

Dispensed prescription

● Prepared I.V. and TPN medication for compounding.

● Performed bulk downgrading

● Restocked supplies

● Cleaned sterile room

Education

License in Certified Pharmacy Technician

United Education Institute - San Diego, CA

September 2006 to 2007

Computer Science

College of San Mateo - San Mateo, CA

June 1999 to 2002

Westmoor High School Daly City - Daly City, CA

September 1995 to 1999

Skills

• Working knowledge of the procedures and standards used in labeling and dispensing medication

• Expert in mathematical calculations

• Flexibility in managing schedules

• Hands on experience in using syringes and managing other compounding activities

• Great attention to detail and carefulness

• Over 8 years of Certified Pharmacy Technician experience in several pharmacy settings to include inpatient, compounding, outpatient (retail).

• Profound ability to multitask in a fast-paced environment

• Exceptional organizational and interpersonal skills

• Extensive knowledge of pharmacological terminology

• Proven ability to follow written instructions and specific directions

• Outstanding customer service orientation

• Bilingual: English and Tagalog, some Spanish

• Adept at verifying the prescription and setting the price based on insurance

• Conversant with identifying and analyzing problems and finding solutions

• Demonstrated ability to work in a detailed oriented manner

• Strong ability to work in a team environment

• Computer: word, excel, internet and email

Languages

• English - Fluent

• Tagalog - Fluent

• Spanish - Beginner

Links

https://www.linkedin.com/in/louiseenglish1?lipi=urn%3Ali%3Apage

%3Ad_flagship3_profile_view_base_contact_details%3B6ASeC0kHQl2PT4jKbjobrg%3D%3D Certifications and Licenses

Certified Pharmacy Technician (CPhT)

April 2007 to Present



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