Housekeeping Manager

HUBERTA ST FLEUR

***, ****** ** ********* **, ***37 · 857-***-****

********@*****.***

Huberta St. Fleur

Professional Experience

****- *******

Westgate Resorts- Housekeeping Manager

. Make sure standards in rooms and public areas are meeting company’s standards

. Stayed in constant communication with my team and the people I report to.

• Participated in quality assurance and cost control measures.

The Midtown Hotel - Executive Housekeeping Manager

2016- 2020

. Staffed and scheduled the department.

oversees the operations of the housekeeping department. ... Working with hotel guests who have specific housekeeping needs. Performing cleaning tasks when staff don't show up for work or the team is shorthanded.

Purchase, re-order and maintain housekeeping supplies and inventory.

• Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public

areas.

• Recruit, schedule and train all new housekeeping staff members.

• Maintain the housekeeping budget, providing billing summaries and expenses for all pre

and post events.

• Uphold the highest standards of cleanliness, safety, and conduct.

The Midtown Hotel - Assistant Housekeeping

Manager, Boston, MA 2014-2016

• Make sure standards in rooms and public areas are meeting company’s standards

• Staffed and scheduled with the Housekeeping Department.

• Directed all activities of assistant Housekeeping Manager.

• Stayed in constant communication with my team and the people I report to.

• Participated in quality assurance and cost control measures.

• Notified the Manager when a situation causing insufficient workflow for my team

ABCD Head Start - Pre-School Teacher, South Boston, MA 2012-2013

• Plan and instruct lessons that stimulate growth in language, social and motor skills

• Conduct learning activities with respect to individual needs of children, including self-help skills.

• Create a learning environment and materials that are fun, clean and safe.

• Observe report and assess children’s development behavior.

Pyramid Advisor LLC-Hotel Indigo - Housekeeping Supervisor, Newton, MA 2009-2012

• Inspect level of cleanliness and report issues to the management.

• Assist in scheduling of staffs according to projected staffing requirements.

• Respond to guests’ request and complaints.

• Conduct orientation training of new employees and in-service training of other employees to explain company policies and housekeeping work procedures.

Marriott Hotel - Housekeeping Supervisor, Newton, MA 2007-2009

• Supervised work activities of cleaning personnel to ensure clean, orderly attractive rooms.

• Trained and managed all employees in more efficient and preventative cleaning.

• Screened job applicants, hire new employees and recommend promotions, transfers and dismissals.

Contact this candidate