Data Entry Customer Service
Resume:
VERONICA MIRELES
adygls@r.postjobfree.com
OBJECTIVE
Experienced in diverse settings with individuals from diverse backgrounds. Well-trained and customer service-oriented candidate. Expertise includes verifying insurance coverage, record review, and schedule maintenance. Inpatient and outpatient records coding specialist with ICD-9, ICD-10 and ASC coding expertise. Familiar with commercial and private insurance carriers. Dedicated and skilled with technical, clerical, and patient support. Strong ability to communicate clearly and effectively in the work environment. Skills have been applied in multiple different settings effectively, due to my diverse interests and dedication to learning. Seeking a position of increased responsibility and authority within the office setting.
SKILLS
Knowledge of HMOs and Medicare
Maintains strict confidentiality
ICD-9 coding/CPT-Codes
Electronic Medical Records (EMR) software
Medical billing software
Patient-focused care
Team player with positive attitude
Good written and verbal communication
Insurance verification
Pre-certs
Bilingual (English & Spanish)
Organizational skills
Advanced Clerical Knowledge
EXPERIENCE
Security Guard
Allied Universal Security Services / June 2022 – Present
Customer service through safety and security procedures
Monitor the facility, keep doors secured, operate the gates
Conduct regular patrols around the facility and handle security incidents appropriately
Lockbox Selector
CitiFinancial / September 2021 – Present
Reviewing customer applications in a bank-operated company
Posting payments and scanning documents
Data entry
Assuring successful shipping of applications to agencies
Correctional officer
Sanders Estes Unit / March 2020 – September 2020
Responsible for supervising inmates
Interpersonal and leadership skills
Property Damage Assistant
Domingo Garcia Law Firm / August 2018-February 2020
Clerical duties
Answer client calls
Data entry
Computer software knowledge
Business Office Clerk
Cross Timbers Surgery Center / January 2016 – July 2018
Insurance verifier, Pre-certs, data entry
Answer incoming calls
Bilingual/Translator
Patient Portal/Registration
HCA Healthcare / February 2015-October 2016
Assigned patients medical records online through email
Admitted patients
Friendly and welcoming interactions with patients & staff
Answered phone calls / Bilingual
Business Office Clerk
Fort Worth Endoscopy Center / December 2003-July 2013
Answered phones, data entry, filed charts
Entered charges and post payments
Insurance verifier, collect co-payments, set payment plans
Bilingual
Billing clerk
Bilingual Receptionist
Dr. Riaz Haider Family Practice / March 2003-November 2003
Answered phones, data entry, scheduled appointments
Friendly and welcoming interactions with all patients and staff
Set new charts, insurance verification, billed charges
EDUCATION
Remington College / 2002-2003
Medical Assistant Certificate 2003
Belton High School / 1996
High School Diploma
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