CHRIS MILLER

adygkl@r.postjobfree.com

Skills:

● Microsoft Office – Word, Excel, Powerpoint, Salesforce, Freshdesk Ticket system

● Adobe Products – Photoshop, Illustrator, Dreamweaver, Muse, Premiere Pro, etc.

● Other Software – Salesforce, Autodesk Maya, Sketchup, Xmind, Slack, Microsoft Teams, Visual Studio, Logmein123 Remote Access

● Strong typing skills (Averaging 80+ WPM; consistent 8000+ 10-key per/h)

● HTML, CSS, and Javascript training

Work Experience:

● Napa Sep. 2022 – Current

o Counter Sales

o Provide Customer Service via phone or in person, identify car parts for sale, coordinate delivery between stores and commercial clients, deliver parts to commercial clients when needed, order more inventory for restocking

● DoorDash

o Delivery Sep. 2021 – Sep. 2022

o Communicate with customers regarding their orders and/or directions, navigate through cities utilizing GPS.

● WIRB - Western Institutional Review Board

o Operations Specialist Jun. 2019 - Mar. 2020

o Process demographic updates per clinical trial site, communicate with clients often to ensure accuracy on paperwork regarding any incomplete forms, review work for another coworker, and various special projects.

● Happy Teriyaki

o Server / Online Services Manager Dec. 2018 - May. 2019 o Take and serve orders. Set up and manage Uber Eats, DoorDash, ChowNow services, and POS. Assist management with a variety of work including wholesale shopping, customer disputes, and etc.

● US Cutter

o Tech Support/Customer Service (Contract) May. 2018 – Nov. 2018 o Provide technical support/customer service for customers through an inbound call line and through a ticketing system. Remote access customer’s computers to troubleshoot software/computer issues with their vinyl cutters when necessary. Provided sales recommendations, order tracking, and set up RMA requests. Edit and create internal or external documents when possible.

● Physio-Control (Contract) Oct. 2017 - Jan. 2018

o QRA Coordinator

o Review hundreds of cases a day, verify complaints and log them into a case, email technicians or technical support for additional information for each case, track intake issues for re-training purposes.

● Wave Broadband Feb. 2017 – Oct. 2017

o Technical Support

o Inbound call center, troubleshooting service issues with customers, schedule technicians for work orders, process payments.

Education – HS Diploma

● El Camino Highschool Oceanside, CA Mar. 2010 – Jun. 2010

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