See Theng Jenkins
Phone : 774-***-****
Email : *******@*****.***
ABOUT
A dedicated and focused receptionist/hostess, excels at prioritizing, completing multiple tasks simultaneously. Possess strong ability in analyzing information and providing solutions to problems.
EXPERIENCE
Yummy Steakhouse, Worcester, MA
Hostess September 2019 - March 2020
●Presented menus, created personal dining experience, answered questions, and offered information on menu items, beverages, and specials.
●Help with take out orders and cashier at front.
●Scheduled reservations and planned seating arrangements prior to each shift while paying close attention to detail.
●Ensured each guest receives equal and excellent service.
●Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed.
7 Nana Japanese Restaurant, Worcester, MA
Hostess April 2016 - December 2018
●Assisted customers, served customers with professional courtesy and answered all the incoming calls and emails.
●Help with take out orders and cashier at front.
●Provided customers with professional courtesy and appropriate manners.
●Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service.
ADDITIONAL SKILLS
●Able to use and maintain standard office equipment, including printers, scanners, copiers and shredders, etc.
●Able to access Microsoft Word and Excel.
●Handle the organization of files, documents, and correspondence, while maintaining confidentiality.
●Competent to speak up to four languages, including English, Chinese, Malay,Cantonese, and Taiwanese.
EDUCATION
Cyma College Penang, Malaysia • 1991
• Diploma in Hotel Management
SMJ Malaysia Penang, Malaysia • 1989
• High School Diploma