Customer Service General Manager

JERRY J. GUTIERREZ

**** ******* ***. ** ***********,NM 87123

E-Mail:*****************@*****.*** 505-***-****

Qualifications and skills

Have acquired knowledge and experience in the fields of communication and personal customer service

I initiate a high standard of customer service. Which is attributed to my several years of working with the public

In various fields of past and present employment. Am also Bi-Lingual Spanish and English. Also computer literate

I listen to people when they speak. And follow through with their requests

Experience

2015/2020 Cuiando Los Ninios Inc.(CLN KIDS)1500 Walter St.SE Albuq.NM 87106

Transportation Provider/Housing Assistant/Cook.We would transport students to and from various homeless shelters.And apartment complexes.To our early learning center.I also met with clients to help set up housing and Meals.Also transported clients to apply for medical assist.I also prepared Breakfast and lunch meals for students.

(Paola Castillo Supervisor.)505-***-****

2012/2015 Albuquerque Rescue Mission 525 2nd St. SW Albuq. NM 87102

Shelter Driver Transport homeless clients to and from various

Homeless shelters through out the Albuq metro area. Also to medical centers for doctor

Appointments. During the fall and winter months. (Darrell Clark Supervisor)505-***-****

2008/2012 Best Friends Pet Cremations(French Mortuary Co.) 924 Menaul Blvd.NE

Pet Service Provider /Lead Person. Met with the public to take into my care their beloved

Pets for cremation and memorialization services.while providing excellent customer interactions. Also went and picked up their pets. From various veterinary clinics, And homes. To make arrangements for services

Of their request. Took care of the daily operations of the business such as. Open and Closing, Inventory ordering, Mailings, Urn engraving, Scheduling appointments, Employee Time off, Time sheets, And resolving problems in a timely manner.(Vaughn Hendren General Manager) 505-***-****

2006/2008 French Mortuary Inc. 1128 University Blvd NE Albuq, NM 87109

Transfer Associate/Embalmer 12:00 AM / 8:00 AM Shift I would go and take into my care people . Loved family members from their Homes, Hospital, Caregivers home, Hospice home and

Transport to the appropriate funeral home at the families request. Also helped counsel

The bereaving families. In various emotional and traumatic situations

(Greg Glover Supervisor) 505-***-****

2000/2006 Animal Humane Association of NM 615 Virginia St. SE Albuq,NM 87123

Maintenance and Community Service Supervisor / Mobile Adoption Unit Driver

Full physical plant maintenance. And directing NM court mandated community service

Clients to fulfill their obligations to various judicial courts around NM. Also helped

Coordinate special events such as. Doggy Dash And Dawdle, Annual Pet Adopt A Thon

(Eden Easley Supervisor) 505-***-****

Interests Being a member of American Legion Posts around NM, Fly Fishing and Clay Target

Shooting (Skeet)

References References are available on request.

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