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Medical Assistant Customer Service

Location:
Longview, TX
Posted:
July 22, 2023

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Resume:

JESSICA BENTON

323-***-****

adygi1@r.postjobfree.com

Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Filing

Customer Service

Excellent Communication

Hard Worker

Dependable

Responsible

Punctual

Reliable

Client safety and first aid

Administering medication

Compassionate client care

Electronic charting

Collecting vital signs

Tracking specimens

Medical records maintenance

Proper storage procedures

Sharps disposal

Biohazard waste disposal

Sanitation and sterilization

Drawing blood

HIPAA

Data entry

Quality control

Computer skills

Good work ethic

06/2023 to Current

ALAYA CARE

Longview, TX

Home Care Provider

Maintained clean and well-organized environment for client happiness and safety. Dressed, groomed and fed patients with limited physical abilities to support basic needs. Helped clients with personal needs from exercise to bathing and personal grooming. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs. 01/2023 to 06/2023

APPS LOS ANGELES

Duarte, CA

Medical Examiner

Make house calls for life insurance clients

Perform basic exams for life insurance clients

Collect blood draw specimens

Collect urine specimens

Collect height, weight, blood pressure

Centrifuge blood specimens

Send off blood/ urine specimens

10/2022 to 10/2022

FATIMA MEDICAL CLINIC MEDICAL GROUP

Los Angeles, CA

Externship

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

Labeled blood vials with critical information like time of collection, date and patient name. Prepared blood-collecting equipment to draw blood and safely store and transport samples. Enforced infection control and sharps disposal procedures to protect patients, co-workers and self. Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.

Conducted various blood tests and updated results into paper and electronic charts. COMMUNITY HOSPITAL OF HUNTINGTON PARK

Huntington Park, CA

SUMMARY

SKILLS

EXPERIENCE

CNA 03/2020 to 04/2021

Attended to patients, continuously checking on needs and maintaining high standards of patient care. Responded to patient alarms and needs-assessment requests to identify course of treatment. Documented information in patient charts and communicated status updates to interdisciplinary care team. Used mobility devices and equipment to transport patients. 08/2019 to 03/2020

KEI-AI SOUTH BAY HEALTHCARE CENTER

Gardena, CA

CNA

Responded to patient alarms and needs-assessment requests to identify course of treatment. Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets. Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.

12/2015 to 03/2016

WINDSOR GARDENS OF LOS ANGELES

Los Angeles, CA

CNA

Provided onsite training.

Dressed Patients

Showered Patients

Fed Patients

07/2015 to 10/2015

MARINA POINTE SUBACUTE CENTRE

Culver City, CA

CNA

Provided onsite training.

Dressed Patients

Showered Patients

Fed patients

Hygiene of Patients

04/2008 to 05/2008

MORINGSIDE URGENT CARE MED.

City of Los Angeles, CA

Medical Assistant Intern

Remained alert to conditions interfering with the safety and well-being of residents involved in activities. Assisted patients with multiple chronic diagnoses including COPD and asthma. Provided treatment within scope of practice as defined by state law. Recorded patients' medical history, vital statistics and test results in medical records. 12/2009 to 08/2018

IHSS

Hawthorne, CA

Home Caregiver

Administered all necessary medications as directed by care plan. Transported client to doctor's appointments and to complete other related errands. Completed data entries in charts and log books to document clients' progress with accuracy. Supervised frequent activities such as medication and personal hygiene to ensure safety. Maintained a clean and well-organized environment to promote client happiness and safety. Worked to improve patient outlook and daily living through compassionate care. 01/2012 to 06/2015

CRYSTAL STAIRS INC

Los Angeles, CA

Home Child Care Provider

Maintained developmentally appropriate environment. Communicated with children's parents and guardians about daily activities, behaviors and problems. Maintained daily records of activities, behaviors, meals and naps. Carefully monitored children's play activities.

PHLEBOTOMY TRAINING PROGRAM : PHLEBOTOMY 10/2022

Associated Technical College, Los Angeles, CA

EDUCATION AND TRAINING

CERTIFICATE OF COMPLETION: CERTIFIED NURSING ASSISTANT 2015 Advance Career Institute, Los Angeles, CA

CERTIFICATE OF COMPLETION: MEDICAL ASSISTANT 2008

American Career College, Los Angeles, CA

HIGH SCHOOL DIPLOMA 2006

Morningside High School, Inglewood, CA

Licensed Certified Phlebotomy Technician 1 - Ex: 10/2024 Licensed Certified Nurse Assistant (CNA) - Ex: 07/2023 LICENSE



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