Customer Service Representative

Ashley Hooper

Jacksonville,NC ~ (***) ***~****

***********@*****.***

Summary

Customer service representative with 4+ years of experience. My communication skills combined with my probler solving skills. Passionate about building strong customer relationships, driving brand loyalty, and increasing custor engagement.

Education

Monte vista high school

High school diploma

Sep '06-May 09'

Experience

Red lobster

Bartender

Oct 2021-Mar 2022*

*Customer service to the customers at the bar while taking drink and food orders

*Set up the bar

*Get all alcohol beverages for the servers

*Stock the bar and clean bar and all glasses before shift is over

*Complete all takeout to go orders prep and make sure orders have everything that is needed

5 below

Aug '2018-Mar 2023*

*Customer service to all the customers

*Cashier ringing customers outs

Making sure the front looks nice and net for the customers

"Basic cleaning task

Management skills

Trained 10+ employees

*Opening up the store, turning all the computers on for the registers Counting the safe making sure the money is right from the night before

*Checking the daily task for the company and what to get done for the day

*stocking what ever area for the day

*making sure the cashier is ok and giving them a break

*Always making sure the customers are happy and providing them with the best customer service

*Started to help out the freight team unloading the pallets putting out as much ideas as possible for the customers for the next day

*Cleaning up and taking out all the trash

*Hit sale goals

Skills

Leadership experience

*Communication skills

*Problem-solving abilities

*Customer service skills

Team work

*Time management

"Emotional intelligence

Contact this candidate