Dawn Cook

Barrington, NJ

adyggu@r.postjobfree.com

+1-856-***-****

Authorized to work in the US for any employer

Work Experience

Driver Processor

Cowan Systems, LLC - Burlington, NJ

December 2022 to April 2023

Multiple responsiblities included, processing driver applications and input information into Tenstreet database, scan important documents and follow SOP to provide vendor with documents to be filed for compliance. Answer phone calls for department and transfer to appropriate personnel. Review Motor vehicle records to ensure accuracy

Loan Officer Assistant

Arc Home Loans LLC - Mount Laurel, NJ

March 2020 to November 2022

Responsiblities included: accept and review loan applications file necessary paperwork, perform general office administration duties.

Benefits Administrator

Conduent - Cherry Hill, NJ

June 2018 to September 2019

Answered eligibility questions for Health and Insurance benefits for our client's employees. I also completed end user transactions such as adding dependents to Health plans. Loan Processing Assistant/Contractor

Accouning Principals

July 2016 to June 2018

Contracted employee at PHH Mortgage. I assisted the Loan Processing center with ordering, receiving, and verifying third party documents, such as Employment Verification, Title and Insurance. Customer Service Representative/Call Center

Innovative Marketing Strategies - West Berlin, NJ

March 2016 to July 2016

Following up on online mortgage inquiries on services and getting consumer to the proper company. High volume call center. Answer up to 200 calls a day. Cashier/Customer Service

Rite Aid - Sicklerville, NJ

April 2014 to March 2016

Handle face to face transactions with customers, assist and answer customer questions, maintaining front end of store with maintenance and cleaning it. Education

High school or equivalent

Skills

• Customer Service

• Loan Origination

• Cold Calling

• Financial Services

• Communication skills (5 years)

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