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Customer Service Associate

Location:
Tuckerton, NJ
Salary:
18+
Posted:
July 22, 2023

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Resume:

*** ********* **.

Manahawkin, NJ *****

848-***-**** adyggk@r.postjobfree.com

JENAE EORIO

OBJECTIVE

QUALIFICATIONS SUMMARY

I would like to further my career. I enjoy learning and exploring new horizons.

I started my working career fifteen years ago. In that time I have been in the restaurant business and served retail companies. I am also a homeschooling mom so I know a thing or two about keeping everything clean and getting organized. I am highly trustworthy and committed to superior customer service and job quality. I believe in always going above and beyond and always give 100%. I am experienced in working in fast-paced environments demanding strong organization, excelling in technical and interpersonal skills. I have practiced excellent customer service, trained, and managed co-workers. I convey confidence and stay composed in interactions with individuals at all levels. I am detail-oriented and resourceful in completing projects in a timely manner. My capabilities include, being results-oriented and working well as a team member or independently. I am also energetic, resourceful, competent, dependable, hardworking, reliable, punctual, and able to meet the needs of patrons. I have great problem solving skills and I am excellent at multi-tasking. Lastly, I use clear concise communication skills in conjunction with organizational skills to perform daily duties.

PROFESSIONAL ACHIEVEMENTS (AWARDS)

WAWA VALUE PINS

●Delight Customers

●Passion for Winning

●Do things right

●Value People

WAWA EMPLOYEE OF THE MONTH (ACCOMPLISHED TWICE)

WAWA OUTSTANDING EMPLOYEE OF THE MONTH

SKILLS

Delivery Driver- pickup and deliver food to customers while showing care for their items. Sometimes bringing items in home and putting away per customers request.

Shift Manager- able to look at a store as a whole, manage, delegate, and train co-workers, solve customer complaints, handle the safe, loan money between registers, lottery transactions, check-in vendors, manage reports, effectively run a successful team while keeping the entire store clean and well maintained.

Customer Service Associate- able to perform well in any area of store, greet with smile, ring up purchases, bag items, handle all cash and credit card transactions, accurately manage a cash draw, handle customer inquiries and solve billing problems, satisfy a diverse customer population, compute and record totals of transactions, maintain clean and orderly checkout area.

Server/Trainer/Shift Leader- amazing ability to walk, sit and stand for long periods of time, special statistical and analytical knowledge utilizing general mathematical proficiency, superb interpersonal skills, exceptional ability to relate with and make all types of guests happy, verify patron's identification to make sure that they meet minimum age needs for consumption of alcoholic beverages, confirm with customers to make sure that they are enjoying food and take action to correct any troubles, explain how different menu items are made, describing the cooking methods and ingredients.

Caregiver- maintain records of patient care, provide patients and families with emotional support, change bed linens, wash and iron patient's laundry, entertain, converse with, or read aloud to patients and perform a variety of duties as requested by client.

WORK HISTORY

CURRENT: DELIVERY DRIVER (MAKE MY OWN HOURS, WORK FOR MYSELF)

CUSTOMER SERVICE ASSOCIATE WAWA TUCKERTON, NJ

(September 2014-Dec 2020)

SHIFT MANAGER, WAWA, BARNEGAT, NJ

[February 2013-September 2014]

CUSTOMER SERVICE ASSOCIATE, WAWA, BARNEGAT, NJ

[September 2012-February 2013]

SERVER/ SHIFT LEADER/ TRAINER, APPLEBEE’S, LAS VEGAS, NV

[June 2010- August 2012]

APPLEBEE’S, MANAHAWKIN, NJ

[ June 2009- May 2010]

CAREGIVER, EMT SQUAD, BARNEGAT, NJ

[September 2009 – May 2010]

EDUCATION

ASSOCIATE’S BUSSINESS DEGREE, OCEAN COUNTY COLLEGE, TOMS RIVER, NJ, CURRENT

Classes taken: Integrated Computer Software, Psychology, English

HIGHSCHOOL DIPLOMA, SOUTHERN REGIONAL, MANAHAWKIN, 2004

REFERENCES

GABE MARKOPOLOUS (WE HAVE WORKED TOGETHER IN RESTAURANTS)

Cooking/cleaning

609-***-****

TIFFANY VANHORN

Head Server/ Manager, Lefty’s Tavern/partial owner of Manera's

609-***-****



Contact this candidate