Operations Manager Customer Service
Resume:
Andrew J. Trausch
Roseland, Ne 68973
**********@*****.***
15+ years of progressive experience and project management with expertise in tasks such as equipment maintenance and repair, logistics, and managing multiple projects with proven leadership. Excellent ability to apply agricultural skills and practice and yield expected results.
HARD SKILLS
●Irrigation Systems and Knowledge
●Inspection Reporting
●Agricultural Machinery
●Operations Management
●DOT Knowledge
●Mechanical Repairs
●GPS Diagnostics and Operations
●Equipment Maintenance
Safety Awareness and Practices
SOFT SKILLS
●Communication
●Management
●Organization
●Leadership
●Critical Thinking
●Quick Learner
●Problem Solving
●Adaptability
●Teamwork
Results Driven
EXPERIENCE
Nutrien Ag Solutions - Operations Manager
Nutrien Ag Solutions offers a wide range of products and services to clients as it is the world's largest provider of crop inputs. (Nutrien purchased Cargill in 9/2016. All job skills and progression of growth and employment history are noted below)
October 2020 - June 2023
●Managed and led a team of 15+. As operations manager it was my daily duty to oversee and direct tasks for individuals each day of operations.
●Logistics of equipment and trucks. Ensured safety regulations and structural integrity to keep safety and operations a priority.
●Collaborated with the sales team, upper management and admin team daily for streamlined customer service.
●Kept a fleet of 50 vehicles operational and up to DOT standards and regulations.
●Managed a supply of parts and miscellaneous items for equipment needs and vehicles to run smoothly on a daily basis.
●Managed upkeep of digital inventory and assignment sheets to ensure daily duties of all contracted drivers as well as non contracted employees so a clear understanding of daily expectations were made.
●Operated all aspects of John Deere operations management sights.
●Improved overall employee turnover by providing a positive and enjoyable environment.
●Streamlined processes by clear and continued communication between all employees.
Nutrien Ag Solutions - Maintenance Manager
July 2014 - October 2020 (during this time is when Nutrien purchased Cargill)
●Implemented skills from dry plant operations into bettering a maintenance plan for entire plant operations.
●Proven results of maintaining and ensuring all equipment was ready to be operational by season start.
●Made informed financially responsible purchases for major equipment repairs and if needed replacement of equipment.
●Ensured equipment maintenance was provided at the end of season.
●Implemented spreadsheets as well as detailed documentation of maintenance needed to increase employee productivity.
●Maintained a supply of parts and materials for necessary equipment needed for assignments.
Cargill - Dry Plant Operator
Cargill is a privately held American global food corporation.
November 2010 - July 2014
●Created and implemented logistics for tenders and machines to streamline routes and optimize loads.
●Communication with purchasing agents to ensure product availability.
● Analyzed equipment for safety and purchased equipment when financially reasonable and cost productive.
Cargill - Custom Applicator
December 2009- November 2010
●Ensured equipment was working properly and effectively.
●Maintained application records.
●Organized and coordinated application timetables with customers.
●Knowledge of seed, chemical and fertilizer to make informed decisions of proper application.
EDUCATION
Southeast Community College - Diesel Truck Technology
January 1998- June 1999
●Received Associate Degree- Diesel Truck Technology
●Dean’s List
AWARDS, TRAINING, CERTIFICATIONS & ADDITIONAL SKILLS
●DOT Certified
●Level 1 Electrical Training
Craft Skills Training
●OSHA 30 hr Ag Training
●Hazwoper Training
●Excel Spreadsheets
●Class A CDL with Tanker and Hazmat Endorsements
●Word Documents
●Google Docs/Sheets/Drive
●Numerous On The Job Trainings and Education
Commercial Applicators License Category 01
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