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Customer Service Conventional Underwriter

Location:
Davison, MI
Salary:
Negotiable
Posted:
July 22, 2023

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Resume:

Tammy Sue McClure

Adrian, Mi *****

adygdd@r.postjobfree.com

517-***-****

Profile

*Results-oriented Conventional Mortgage Underwriting professional with extensive experience in the mortgage industry

*Accurate and detail oriented with exceptional loan analysis skills to ensure compliance with bank and government regulations * Organized and focused with strong troubleshooting and problem-solving skills

*Solid track record of "going the extra mile" to ensure client satisfaction * Highly motivated to meet new challenges and dedicated to high-quality performance * Team player who is able to work cooperatively with a wide range individuals and all departments * Consistently receives above average performance evaluations.

Experience Background

LIEBHERR AERO SPACE, SALINE, MICHIGAN 1/23/2023-PRESENT

Customer Service Administrator-direct hire from Phoenix Services

* Fill PO sales orders for airlines, MRO’s, TPLA’s & GTA’s all over the world

* Problem solve customer issues

* Work with inhouse departments to insure the parts are shipped to customers and the correct destination

* Expedite orders and keep customer informed of the status of parts

* Assist with AOG’s.

PHOENIX SERVICES, ANN ARBOR, MICHIGAN 09/19/2022-01/20/2023

Customer Service Representative

*Assignment at Liebherr Aerospace, Saline Michigan

* Fill PO sales orders for airlines, MRO’s, TPLA’s & GTA’s all over the world

* Problem solve customer issues

* Work with inhouse departments to insure the parts are shipped to customers and the correct destination

* Expedite orders and keep customer informed of the status of parts

* Assist with AOG’s.

THE FEDERAL SAVINGS BANK, CHICAGO, ILLINOIS 9/20/2021- 05/08/2022

Conventional Underwriter-Remote

*Review mortgage files for accuracy and credit worthiness

*Apply Investor Guidelines to all loans and make them salable on secondary market

*Work closely with Underwriting Analyst, Bankers/Lenders and AE’s

*Ensured all banking procedures and compliance were followed.

* Software Encompass, Mortgage Bot, Excel & Outlook

HOMEBRIDGE/REMN WHOLESALE, ISELIN, NEW JERSEY 09/16/2020-9/16/2021

Conventional Production Underwriter-Remote

*Review Conventional files for credit worthiness to sale on the secondary market

*Follow all compliance Guidelines for both Freddie Mac and Fannie Mae

*Respond to any audits on pre-and post-closing files.

PARKSIDE LENDING, SAN FRANCISCO, CALIFORNIA 03/15/ 2019-09/10/2020

Conventional Senior Underwriter-Remote

*Review all documents for accuracy and to make loan salable to the investor.

*Evaluate the collateral to make sure its value supports the loan.

*Working directly with the clients and assisting them with their questions.

LIBERTY SAVINGS BANK, WILMINGTON, OH 07/20/2018-03/08/2019

Conventional Underwriter II-Remote

*Review mortgage files for credit worthiness of borrower for both sold and in-house mortgage loans.

*Verified the accuracy of the information presented.

*Ensured all banking procedures and compliance were followed.

*Problem solved underwriting issues.

*Excellent customer service.

MB FINANCIAL/COLE TAYLOR MORTGAGE, ANN ARBOR, MI 06/11/2012-7/06/2018

Conventional Underwriter III-Remote

* Analyze and review all residential files for investor sold loans. Evaluate the subject property as well as the financial strength and credit worthiness of borrowers. Verify for accuracy of the information presented on loan applications.

*Ensure all government and banking procedures were followed.

*Work with in-house auditors to ensure compliance with each agency's regulatory guidelines.

*Provide the final approval of mortgage loans within the Underwriting Department.

*Received WOW Award for excellent customer services.

*Training of the Jr Underwriter staff

*Answered questions and problem solved loan issues for Underwriter 1’s and Underwriters 2’s.

TLC COMMUNITY CREDIT UNION, ADRIAN, MI 12/20/2007 -06/09/2012

Conventional Underwriter

*Analyze and review all residential files for investor sold and portfolio loans.

*Evaluate the financial strength and credit worthiness of the borrowers.

*Work with in-house and quality control auditors, Cindrich, Mahalak & Co. to ensure compliance with each agency's regulatory guidelines.

*Training of loan officer and mortgage staff regarding the investor’s rules and guidelines.

*In-charge and responsible for daily duties and functions of the mortgage department. Working with title companies, appraisers, surveyors, inspectors etc. and the relationship with TLC.

Education

SIENA HEIGHTS UNVERISITY, ADRIAN, MI Early Childhood Education Courses 1991-1992

JACKSON COMMUNITY COLLEGE, ADRIAN, MI Business Courses 1992-1993

Community Leadership

Make a Wish Foundation *United Way *American Cancer Society--Relay for Life *Big Brother and Big Sisters *Adopt a Family Program * Zonta *YMCA Volleyball Coach *Sonics Head Volleyball Coach



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