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Customer Service Representative

Location:
Bloomfield, NJ
Salary:
18.00 per hour
Posted:
July 22, 2023

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Resume:

Altariq Hooper

** ***** ******, **********, ** **003

973-***-**** or Cell 201-***-****

Objective: I have strong work ethics, my goal is to secure employment that pays a competitive salary enabling me to meet my financial obligations while allowing me to become an asset to the team. I am forklift certified, extremely flexible and knowledgeable over a wide range of job responsibilities. I have strong analytical, safe driving, interpersonal, communication, customer service, computer, leadership, organizational, team building and managerial skills. I constantly seek to broaden my professional horizons.

Work Experience:

Byng's Properties Handyman January 2021 - May 2023

Responsible for general upkeep of the properties such as: snow removal, raking leaves, cutting grass, planting, fertilizing, garbage removal and painting.

Skylight Prime Seasonal Package Delivery Driver November 1, 2020 - December1. 2020

Safely drove and operated delivery vehicle at all times

Used hand held device for routing information and customer delivery information.

Navigated a variety of routes throughout the delivery area

Was comfortable driving and working in various weather conditions. Loading and unload packages to be delivered

Maintained positive attitude to deliver packages and smiles to our customers

Lifted packages up to 50 lbs

Was able to get in and out of van and walk up and down stairs through my shift

Rescued other members of the team to help with the completion of deliveries

Best Buy, Seasonal DC Merchandise Processor October 2019 - January 2020

Facilitated the moving of products throughout the distribution center by working areas

Loaded and processed receipt of merchandise to outbound trucks making sure our assets are in perfect condition to sell to our customers

Pick merchandise from designated areas to fulfill customer and store orders using a RF Scanner to read barcodes and process merchandise by moving it to proper areas. Filled customer orders by packing and shipping product to customers in bundles

Packed smaller products into larger containers for shipment to stores

Loaded merchandise onto trucks for shipment to company locations

Maintained clean work area by removing empty pallets, sweeping and cleaning up boxes

Nicknamed Picasso reflecting the accurateness and precision of loading outgoing boxes on the trucks

Dominos, Assistant Manager

February 2019 - July 2019

Oversaw daily manpower needs

Kept the processing of food orders timely

Maintained excellent customer service

Promoted team unity

United Parcel Seasonal Driver Helper November 2018 - January 2019

Assisted UPS driver with the accurate and safe delivery of packages

Maintained excellent customer rapport when meeting and greeting customers

United Parcel Seasonal Driver Helper December 2017 - January 2018

Assisted UPS driver with the accurate and safe delivery of packages

Maintained excellent customer rapport when meeting and greeting customers

Blue Apron, Pack Associate December 2016 - May 2017

Worked as part of an assembly line team packing food in boxes

Taped boxes, moved to conveyer belt for delivery meeting and exceeding pace and demand

Cavalry Staffing - A Fleetstaff Company, Driver/Service Agent May 2016 - November 2016

Transported rental cars safely from one location to another

As Lead, motivated team to reached hourly requirements for cleaning cars to be rented

Monitored attendance, punctuality and production of team and conveyed information to management

Tracked all necessary work supplies

Cleaned work area at the end of the day

Shop Rite of Ewing, Shelf Stocker September 2014 - November 2014

Stocked incoming merchandise on shelves

Worked as a team player to assist other associates to complete their aisles

Addeco Staffing, Customer Service Representative March 2005 - June 2007

Processed student registration for SAT testing at a National call center

Self Employed, Consultant June 2003 - February 2005

Provided a wide range of business and private consultation services including, but not limited to:

Cost analysis

System upgrade and repair

Network design and construction

Network administration

United Parcel Service, Dispatch Clerk October 2003 - April 2004

Assisted midnight dispatcher with data entry, logging incoming and outgoing package shipments

Urban Renewal Corporation, Computer Literacy/GED Tutor December 2002 - September 2003

Trained computing concepts, hardware installation, configuration and networking to homeless adults

Serviced and maintained over 100 nodes in cross-platform LAN

Network Administration

The Chubb Institute, Intern Site Technician August 2001 - March 2003

Physical classroom maintenance, organization of used technical equipment, wire testing/maintenance

Wire manufacture both straight-through and cross over cables

Application of OS service-packs and patches, OS installation and configuration

Ghosting of laptops, installation of multiple hard drives configured for fault tolerance and data backup

East Orange Department of Human Services, Computer Technician September 1999 - June 2000

Assisted Deputy Director with the curriculum development and implementation for a publicly offered computer class

Awarded for participation in GAMET project; the City of East Orange’s partnership with Xerox, providing job training to public

Education:

Forklift Certified, Newark, NJ 2019

North Driving School, Newark, New Jersey, Obtained CDL Permit 2018

The Chubb Institute, Parsippany, NJ Diploma Network Engineering/Data Communications 2001

Essex County College, Newark, NJ Major: Computer Science



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